Transferring content from an Android phone

On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to HTC U11.

The types of locally stored content on your old phone that the HTC Transfer Tool can transfer include contacts, messages, music, photos, videos, and some settings. More types of data such as call histories, email accounts, and some HTC app settings can be transferred from HTC phones that have HTC Sense® 5.5 or higher.

Important: You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.

1. From the Home screen, swipe up and then tap Settings > Get content from another phone.
2. Choose whether to transfer from an HTC Android phone or other Android phone.
3. On the Get content from another phone screen, tap Next.
4. Follow the steps shown on HTC U11 to download the HTC Transfer Tool from Google Play Store to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC U11 before you continue.

   If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may mean that your old phone is unable to connect to HTC U11. When this happens, try another transfer method.

6. Tap Confirm on your old phone.
7. On your old phone, choose the types of content you want to transfer, tap Transfer, and then tap Yes.
8. Wait for the transfer to finish.
9. Tap Done on both phones.