HTC U11‎

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Can I use my Verizon SIM card with the unlocked HTC U11?

Yes, you can. The unlocked HTC U11 is a certified open channel device that supports all the features and services you are used to on Verizon’s nationwide 4G LTE™ network. Using VoLTE or Voice over LTE technology, you can make HD Voice calls and access the Internet in places where Verizon 4G LTE service is available. However, you cannot upgrade an HD Voice call to a video call. Go to verizonwireless.com for information on 4G LTE coverage, HD Voice, and VoLTE.

Why can't I call or send text messages while using a Verizon SIM card with the unlocked HTC U11?

The Verizon nano SIM card you installed may be preventing you from making calls or sending text messages. Make sure that you have a VoLTE or Voice over LTE compatible nano SIM card and you have enabled HD Voice on your Verizon account.

For more information, call Verizon customer service or bring your nano SIM card to a Verizon store near you.

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