HTC U11‎

Guide Downloads

< < Menu

How does the USB Type-C connector differ from the micro USB connector on my old phone?

The main difference is that USB Type-C™ is reversible and you can insert the connector to the USB/charger port of the phone in any horizontal orientation and it will still work.

Am I required to use the provided USB Type-C cable or can I use a third-party cable?

HTC recommends that you use the USB cable that was provided with your phone for optimal performance and compatibility. While third-party cables should work, there may be variances in power output and this may cause performance degradation or other power-related issues. If you want to purchase another USB cable for your phone, please visit http://www.htc.com/accessories. If you decide to buy a USB cable elsewhere, look for the USB-IF certified logo. Please visit http://www.usb.org/kcompliance/view to see if your USB cable received a USB-IF certification.

Can I use a micro USB to USB Type-C adapter so I can use my existing USB cables?

Similar to third-party USB cables, this is dependent on the built and quality of the adapter you use. These adapters will technically work, though you may see a loss in charging speed and may even cause damage to your device, cable, or charging source. HTC does not offer nor endorse any particular brand of USB adapter.
Was this information helpful?

Can’t find what you’re looking for?