Storage card

Use a storage card to store your photos, videos, and music. When you need to free up phone storage space, you can also move certain apps to the storage card, if the apps support this feature.

Note: The storage card is optional and sold separately.

Inserting the microSD card

1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—into the tray eject hole.
   
   Note: Do not insert the tip of the tray eject tool into the microphone hole. This may damage the water-resistant microphone mesh and invalidate the warranty.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.

   SIM 2 and SD are labeled on the same holder in the tray. Remove your second nano SIM card when you want to use your microSD™ card. Both cards can’t be inserted at the same time.

   
4. Place your microSD card—gold contacts facing down and narrow side facing in—into the SD holder of the tray.
   
5. When reinserting the tray, make sure it is facing up so that the nano SIM and microSD cards don’t fall out. Hold the tray with the outer card holder between your fingers, and then steadily slide the tray all the way into the slot.
   
6. Make sure the tray is fully inserted and doesn't protrude from the slot.

If it's the first time you insert a microSD card, you'll be prompted to set it up.

Unmounting the storage card

When you need to remove the storage card while HTC U11 EYEs is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.

Important: If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.

1. From the Home screen, swipe up and then tap Settings > Storage.
2. Do one of the following:
   • If your storage card appears under Removable storage, tap next to the card name, and then tap Eject.
   • If your storage card appears under Internal storage, tap the card name, and then tap > Eject.

Removing the microSD card

Important: Make sure to unmount your microSD card before removing it. See Unmounting the storage card.

1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—into the tray eject hole.
   

   Note: Do not insert the tip of the tray eject tool into the microphone hole. This may damage the water-resistant microphone mesh and invalidate the warranty.
3. Push the tip all the way into the hole until the tray ejects.
4. Pull the tray out, and remove the microSD card.
5. To reinsert the tray, center it first in the slot, and then slide it all the way in.
6. Make sure the tray is fully inserted and doesn't protrude from the slot.

Related How-tos

Should I use the storage card as removable or internal storage?

Setting up your storage card as internal storage

Copying or moving files between the phone storage and storage card