If pressing 

 doesn't let you exit from an app, try to press and hold 

 and 

 at the same time. 
  If that works, it means you may have accidentally enabled screen pinning. 
 
 
Go to Settings, tap , and then tap the On/Off switch to turn screen pinning off. 
Note: To find out more about screen pinning, see the user guide or
how-tos.