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HTC Devices
HTC One X9 dual sim
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FAQ
SETTINGS
When I removed my screen lock, a message appears saying device protection features will no longer work. What does device protection mean?
What's the difference between Theater and Music modes in HTC BoomSound with Dolby Audio?
How does Doze mode in Android 6.0 save battery power?
How does App standby in Android 6.0 save battery power?
In Settings, what is Battery optimization used for?
How do I add the access point to my mobile operator's network?
I can't exit from an app. What should I do?
Why is my phone talking to me? How do I turn this off?
How can I turn TalkBack off while using the phone?
How do I find the IMEI/MEID of my phone?
How do I enable developer's options?
How do I see the list of running apps?
Why are Power saver and Extreme power saving mode both grayed out?
How do I enable or disable a device administrator app?
Why does my phone get warm?
How do I check how much memory my phone has and how much memory is being used?
My phone is brand new, but the available storage is lower than the total capacity. Why is that?
What's the difference between using the microSD card as removable storage and internal storage?
Why am I prompted to enter a password to decrypt my phone when I restart or turn it on?
I keep getting prompted to grant permissions when using apps. Why is that?
How do I know if my phone can be used in another country's local network?
How do I share my phone's Internet connection with other devices?
Can the phone automatically switch to the mobile network when Wi-Fi is absent or weak?
What can I do if I forgot my Google Account password?
Why can't I use multi-finger gestures in my apps?
Why doesn't the screen rotate when I turn the phone sideways?
I sent some files via Bluetooth to my computer. Where are they?
What happens when I open a file received through Bluetooth?
COMMUNICATION
While on speakerphone, my screen turned off. How do I turn it back on?
How do I set the default SMS app?
Why am I not receiving text messages from contacts who use iPhone?
How do I add a signature in my text messages?
Why can't I see newly added contacts in the People app?
How do I remove duplicated contacts?
How do I change the signature in my email messages?
GETTING STARTED
What's new and different with HTC One X9?
How do I switch between the HTC Sense keyboard and third-party input methods?
When formatting my storage card for use as internal storage, I see a message saying the card is slow. Why is that?
How does the HTC Sense Home widget work?
Why do I get app suggestions on the HTC Sense Home widget? I’ve never used these types of apps before.
Can I remove the app suggestions on the HTC Sense Home widget?
How do I get the most out of the HTC Sense Home widget?
Why am I getting restaurant recommendations on my phone?
Can the lock screen be removed or hidden?
Can I cut my micro SIM to a nano SIM so it can fit in my phone?
Does a SIM card need to be inserted to use HTC Transfer?
Why is my phone not responding to Motion Launch gestures?
APPS & FEATURES
How do I change the Camera viewfinder aspect ratio?
Can I edit a RAW photo?
Why is there no recorded sound for slow-motion videos?
Can there be different speeds in a Hyperlapse video?
Does my HTC phone have a dedicated camera button?
Can I keep the camera on standby to save battery, and how?
Will my captured photos have geo-tags?
Why doesn't Face Fusion work in some photos?
What has changed in the latest HTC BlinkFeed?
Why does the weather clock widget sometimes appear on HTC BlinkFeed, and sometimes it doesn't?
Will HTC BlinkFeed use up too much power and memory?
What's the auto-refresh schedule of HTC BlinkFeed?
Can I still use HTC BlinkFeed even when I'm offline?
I was using HTC Backup before. Why isn't HTC Backup available on my phone?
I changed time zones during travel. In Calendar, can I check the time difference of my current and home cities?
Why aren’t my calendar events showing up?
How can I import bookmarks from my old HTC phone?
Are there advanced calculator functions in the Calculator app?
Why can't I access my external USB storage with File Manager?
Getting Started
Features you'll enjoy
Android 6.0 Marshmallow
Imaging
Sound
Personalization
HTC app updates
Unboxing
HTC One X9
Dual nano SIM cards
Storage card
Charging the battery
Switching the power on or off
Want some quick guidance on your phone?
Your first week with your new phone
HTC Sense Home
Sleep mode
Unlocking the screen
Motion gestures
Touch gestures
Opening an app
Sharing content
Switching between recently opened apps
Refreshing content
Capturing your phone's screen
What is the HTC Sense Home widget?
Setting up the HTC Sense Home widget
Setting your home and work locations
Manually switching locations
Pinning and unpinning apps
Adding apps to the HTC Sense Home widget
Turning smart folders on and off
Waking up and unlocking
Waking up to the Home widget panel
Waking up to HTC BlinkFeed
Auto launching the camera with Motion Launch Snap
What is Motion Launch?
Turning Motion Launch gestures on or off
Waking up to the lock screen
Setting a screen lock
Setting up Smart Lock
Turning lock screen notifications on or off
Interacting with lock screen notifications
Changing lock screen shortcuts
Changing the lock screen wallpaper
Turning the lock screen off
Notifications panel
Managing app notifications
Notification LED
Selecting, copying, and pasting text
The HTC Sense keyboard
Entering text
Entering text with word prediction
Using the Trace keyboard
Entering text by speaking
Having hardware or connection problems?
Personalizing
Phone setup and transfer
Setting up HTC One X9 for the first time
Restoring from your previous HTC phone
Transferring content from an Android phone
Ways of transferring content from an iPhone
Transferring iPhone content through iCloud
Other ways of getting contacts and other content
Transferring photos, videos, and music between your phone and computer
Using Quick Settings
Getting to know your settings
Updating your phone's software
Getting apps from Google Play
Downloading apps from the web
Uninstalling an app
Personalizing
What is the Themes app?
Downloading themes
Finding your themes
Sharing themes
Bookmarking themes
Creating your own theme from scratch
Mixing and matching themes
Deleting a theme
Personalization settings
Ringtones, notification sounds, and alarms
Editing Home screen panels
Changing your main Home screen
Grouping apps on the widget panel and launch bar
Adding Home screen widgets
Adding Home screen shortcuts
Home wallpaper
Changing the display font
Launch bar
Arranging apps
Camera
Camera
Camera screen
Choosing a capture mode
Zooming
Turning the camera flash on or off
Taking a photo
Using HDR
Recording videos in slow motion
Using the volume buttons for taking photos and videos
Closing the Camera app
Taking continuous camera shots
Tips for capturing better photos
Recording video
Taking a photo while recording a video—VideoPic
Tips for taking selfies and people shots
Applying skin touch-ups with Live Makeup
Using Auto Selfie
Using Voice Selfie
Taking photos with the self-timer
Using Zoe camera
Taking a panoramic photo
Recording a Hyperlapse video
Manually adjusting camera settings
Taking a RAW photo
How does the Camera app capture RAW photos?
Applications
HTC BlinkFeed
What is HTC BlinkFeed?
Turning HTC BlinkFeed on or off
Restaurant recommendations
Ways of adding content on HTC BlinkFeed
Customizing the Highlights feed
Posting to your social networks
Removing content from HTC BlinkFeed
Gallery
Changing the video playback speed
Viewing Zoe photos in Gallery
Editing a Hyperlapse video
Viewing, editing, and saving a Zoe highlight
Trimming a video
Viewing photos and videos in Gallery
Adding photos or videos to an album
Copying or moving photos or videos between albums
Searching for photos and videos
Photo Editor
Choosing a photo to edit
Adjusting your photos
Drawing on a photo
Applying photo filters
Retouching photos of people
GIF creator
Shapes
Photo Shapes
Prismatic
Double Exposure
Elements
Face Fusion
Enhancing RAW photos
Calendar and Email
Accepting or declining a meeting invitation
Dismissing or snoozing event reminders
Viewing the Calendar
Scheduling or editing an event
Choosing which calendars to show
Sharing an event
Checking your mail
Sending an email message
Reading and replying to an email message
Managing email messages
Searching email messages
Working with Exchange ActiveSync email
Adding an email account
What is Smart Sync?
Google Search and apps
Getting instant information with Google Now
Now on Tap
Searching HTC One X9 and the Web
Google apps
Other apps
Personalizing HTC Dot View
Not seeing recent calls on HTC Dot View?
Music controls or app notifications not appearing on HTC Dot View?
Need more details?
Using the Clock
Checking Weather
Recording voice clips
Listening to FM Radio
Calls, Messages, and Contacts
Phone calls
Returning a missed call
Speed dial
Receiving calls
What can I do during a call?
Setting up a conference call
Calling a number in a message, email, or calendar event
Making an emergency call
Making a call with your voice
Dialing an extension number
Making a call with Smart dial
Call History
Switching between silent, vibrate, and normal modes
Home dialing
Messages
Sending a text message (SMS)
Sending a multimedia message (MMS)
Sending a group message
Resuming a draft message
Replying to a message
Forwarding a message
Moving messages to the secure box
Blocking unwanted messages
Copying a text message to the nano SIM card
Deleting messages and conversations
People
Your contacts list
Setting up your profile
Importing or copying contacts
Merging contact information
Sending contact information
Contact groups
Private contacts
Adding a new contact
Editing a contact’s information
Getting in touch with a contact
Battery and Storage
Power and storage management
Displaying the battery percentage
Checking battery usage
Checking battery history
Battery optimization for apps
Using power saver mode
Extreme power saving mode
Tips for extending battery life
Types of storage
Should I use the storage card as removable or internal storage?
Setting up your storage card as internal storage
Moving apps and data between the phone storage and storage card
Moving an app to the storage card
Viewing and managing files on the storage
Copying files between HTC One X9 and your computer
Freeing up storage space
Unmounting the storage card
About File Manager
Backup, Transfer, and Reset
Sync, backup, and reset
Adding your social networks, email accounts, and more
Syncing your accounts
Removing an account
Ways of backing up files, data, and settings
Using Android Backup Service
Backing up your data locally
About HTC Sync Manager
Installing HTC Sync Manager on your computer
Transferring iPhone content and apps to your HTC phone
Getting help
Resetting HTC One X9 (Hard reset)
Restarting HTC One X9 (Soft reset)
Resetting network settings
Connectivity
Internet connections
Turning the data connection on or off
Managing your data usage
Wi-Fi connection
Connecting to VPN
Using HTC One X9 as a Wi-Fi hotspot
Sharing your phone's Internet connection by USB tethering
Wireless sharing
What is HTC Connect?
Using HTC Connect to share your media
Streaming music to Blackfire compliant speakers
Streaming music to speakers powered by the Qualcomm AllPlay smart media platform
Turning Bluetooth on or off
Connecting a Bluetooth headset
Unpairing from a Bluetooth device
Receiving files using Bluetooth
Using NFC
Settings
Settings and security
Using HTC BoomSound with headphones
Turning location services on or off
Do not disturb mode
Airplane mode
Touch sounds and vibration
Changing the display language
Installing a digital certificate
Disabling an app
Controlling app permissions
Setting default apps
Setting up app links
Choosing which nano SIM card to connect to the 4G/3G network
Managing your nano SIM cards with Dual network manager
Assigning a PIN to a nano SIM card
Accessibility features
Accessibility settings
Turning Magnification gestures on or off
Navigating HTC One X9 with TalkBack
Screen brightness
Automatic screen rotation
Setting when to turn off the screen
Toggling modes in HTC BoomSound
< < Menu
Settings and security
Toggling modes in HTC BoomSound
Using HTC BoomSound with headphones
Turning location services on or off
Do not disturb mode
Airplane mode
Automatic screen rotation
Setting when to turn off the screen
Screen brightness
Touch sounds and vibration
Changing the display language
Installing a digital certificate
Disabling an app
Controlling app permissions
Setting default apps
Setting up app links
Choosing which nano SIM card to connect to the 4G/3G network
Managing your nano SIM cards with Dual network manager
Assigning a PIN to a nano SIM card
Accessibility features
Accessibility settings
Turning Magnification gestures on or off
Navigating HTC One X9 with TalkBack
Can’t find what you’re looking for?
Contact Us
Email / Chat
Contact Us
Email
Support
HTC One X9 dual sim
Choose your device version
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Française - Guide de démarrage rapide
Française - Mode d'emploi
English - Quick start guide
English - User manual
English - Safety and regulatory guide
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