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HTC One M9+
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FAQ
GETTING STARTED
Why is my phone not responding to Motion Launch gestures?
What has changed in the latest HTC BlinkFeed?
How do I switch between the HTC Sense keyboard and third-party input methods?
How does the HTC Sense Home widget work?
Why do I get app suggestions on the HTC Sense Home widget? I’ve never used these types of apps before.
Can I remove the app suggestions on the HTC Sense Home widget?
How do I get the most out of the HTC Sense Home widget?
Why am I getting restaurant recommendations on my phone?
Can the lock screen be removed or hidden?
Can I cut my micro SIM to a nano SIM so it can fit in my phone?
Does a SIM card need to be inserted to use HTC Transfer?
Why does the weather clock widget sometimes appear on HTC BlinkFeed, and sometimes it doesn't?
Will HTC BlinkFeed use up too much power and memory?
What's the auto-refresh schedule of HTC BlinkFeed?
Can I still use HTC BlinkFeed even when I'm offline?
How do I switch between HTC BlinkFeed and the home screen app that I downloaded?
APPS & FEATURES
Does my HTC phone have a dedicated camera button?
Can I keep the camera on standby to save battery, and how?
Will my captured photos have geo-tags?
Why doesn't Face Fusion work in some photos?
Why is there no recorded sound for slow-motion videos?
I changed time zones during travel. In Calendar, can I check the time difference of my current and home cities?
Why aren’t my calendar events showing up?
How do I switch to drive mode?
How can I import bookmarks from my old HTC phone?
Are there advanced calculator functions in the Calculator app?
What will happen to my photos and videos after One Gallery is discontinued?
Why is One Gallery discontinued?
Why can't I apply any Duo Effects to photos taken with my phone?
Why can't I see lyrics for every song?
I received a notification showing One Gallery is discontinued. What is One Gallery?
SETTINGS
How do I know if my phone can be used in another country's local network?
How do I share my phone's Internet connection with other devices?
Can the phone automatically switch to the mobile network when Wi-Fi is absent or weak?
What can I do if I forgot my Google Account password?
Why are Power saver and Extreme power saving mode both grayed out?
How do I enable or disable a device administrator app?
I sent some files via Bluetooth to my computer. Where are they?
What happens when I open a file received through Bluetooth?
Why does my phone get warm?
My phone is brand new, but the available storage is lower than the total capacity. Why is that?
What's the difference between Theater and Music modes in HTC BoomSound with Dolby Audio?
Is encryption turned on by default?
How do I add the access point to my mobile operator's network?
I can't exit from an app. What should I do?
How can I turn TalkBack off?
How do I find the IMEI/MEID of my phone?
How do I enable developer's options?
Why can't I use multi-finger gestures in my apps?
Why doesn't the screen rotate when I turn the phone sideways?
COMMUNICATION
How do I make status updates and birthdays appear on my Caller ID?
While on speakerphone, my screen turned off. How do I turn it back on?
How do I set the default SMS app?
Why am I not receiving text messages from contacts who use iPhone?
How do I add a signature in my text messages?
Why can't I see newly added contacts in the People app?
How do I remove duplicated contacts?
How do I change the signature in my email messages?
Getting Started
Features you'll enjoy
Personalization
Fingerprint sensor
Imaging
Sound
Unboxing
HTC One M9+
Back panel
Slots with card trays
nano SIM card
Storage card
Charging the battery
Switching the power on or off
Want some quick guidance on your phone?
Your first week with your new phone
HTC Sense Home
Onscreen navigation buttons
Adding a fourth navigation button
Rearranging the navigation buttons
Sleep mode
Unlocking the screen
Motion gestures
Touch gestures
Opening an app
Sharing content
Switching between recently opened apps
Refreshing content
Capturing your phone's screen
What is the HTC Sense Home widget?
Setting up the HTC Sense Home widget
Setting your home and work locations
Manually switching locations
Pinning and unpinning apps
Adding apps to the HTC Sense Home widget
Turning smart folders on and off
What is Motion Launch?
Turning Motion Launch gestures on or off
Waking up to the lock screen
Waking up and unlocking
Waking up to HTC BlinkFeed
Auto launching the camera with Motion Launch Snap
Making a call with Quick call
Setting a screen lock
Setting up Smart Lock
Interacting with lock screen notifications
HTC BlinkFeed Notifications
Changing lock screen shortcuts
Changing the lock screen wallpaper
Turning the lock screen off
Notifications panel
Managing app notifications
Notification LED
Selecting, copying, and pasting text
The HTC Sense keyboard
Entering text
Using the Trace keyboard
Entering text by speaking
Having hardware or connection problems?
Personalizing
Phone setup and transfer
Setting up HTC One M9+ for the first time
Restoring your backup from your cloud storage
Transferring content from an Android phone
Ways of transferring content from an iPhone
Transferring iPhone content through iCloud
Transferring contacts from your old phone through Bluetooth
Other ways of getting contacts and other content
Transferring photos, videos, and music between your phone and computer
Using Quick Settings
Getting to know your settings
About the fingerprint scanner
Updating your phone's software
Getting apps from Google Play
Downloading apps from the web
Uninstalling an app
Personalizing
What is the Themes app?
Downloading themes
Bookmarking themes
Creating your own theme from scratch
Mixing and matching themes
Finding your themes
Sharing themes
Deleting a theme
Personalization settings
Ringtones, notification sounds, and alarms
Home wallpaper
Changing the display font
Launch bar
Adding Home screen widgets
Adding Home screen shortcuts
Editing Home screen panels
Changing your main Home screen
Grouping apps on the widget panel and launch bar
Arranging apps
Camera
Camera
Camera screen
Choosing a capture mode
Zooming
Turning the camera flash on or off
Taking a photo
Tips for capturing better photos
Recording video
Taking a photo while recording a video—VideoPic
Using the volume buttons for taking photos and videos
Closing the Camera app
Taking continuous camera shots
Taking a photo with the Duo Camera
Tips on using the Duo Camera
Tips for taking selfies and people shots
Using Auto Selfie
Using Voice Selfie
Taking photos with the self-timer
Taking selfies with Photo Booth
Using Split Capture mode
Taking a panoramic photo
Taking a Pan 360 photo
Using HDR
Recording videos in slow motion
Manually adjusting camera settings
Saving your settings as a capture mode
Applications
HTC BlinkFeed
What is HTC BlinkFeed?
Turning HTC BlinkFeed on or off
Restaurant recommendations
Ways of adding content on HTC BlinkFeed
Customizing the Highlights feed
Posting to your social networks
Removing content from HTC BlinkFeed
Gallery
Viewing photos and videos in Gallery
Adding photos or videos to an album
Copying or moving photos or videos between albums
Tagging photos and videos
Searching for photos and videos
Finding matching photos
Viewing Pan 360 photos
Changing the video playback speed
Trimming a video
Saving a photo from a video
Viewing a Zoe in Gallery
One Gallery
Photo Editor
Choosing a photo to edit
Adjusting your photos
Drawing on a photo
Applying photo filters
Retouching photos of people
Always Smile
GIF creator
Sequence Shot
Object Removal
What are Duo Effects?
UFocus
Foregrounder
Dimension Plus
Copy & Paste
Viewing Duo Effects on the Web
Shapes
Photo Shapes
Prismatic
Double Exposure
Elements
Face Fusion
Entertainment
Using HTC BoomSound with headphones
Listening to music
Music playlists
Adding a song to the queue
Updating album covers and artist photos
Setting a song as a ringtone
Viewing song lyrics
Finding music videos on YouTube
Listening to FM Radio
What is HTC Connect?
Using HTC Connect to share your media
Streaming music to Blackfire compliant speakers
Streaming music to speakers powered by the Qualcomm AllPlay smart media platform
HTC BoomSound Connect app
Google Search and apps
Getting instant information with Google Now
Searching HTC One M9+ and the Web
Browsing the Web
Bookmarking a webpage
Clearing your browsing history
Using Google Drive on HTC One M9+
Activating your free Google Drive storage
Checking your Google Drive storage space
Uploading your photos and videos to Google Drive
Getting around maps
Searching for a location
Getting directions
Creating video playlists
Other apps
Personalizing HTC Dot View
Not seeing recent calls on HTC Dot View?
Music controls or app notifications not appearing on HTC Dot View?
Need more details?
On the road with Car
Using voice commands in Car
Finding places in Car
Exploring what's around you
Playing music in Car
Making phone calls in Car
Handling incoming calls in Car
Customizing Car
Using Scribble
Using the Clock
Checking Weather
Recording voice clips
Calls, Messages, and Contacts
Phone calls
Making a call with Smart dial
Making a call with your voice
Dialing an extension number
Returning a missed call
Speed dial
Calling a number in a message, email, or calendar event
Making an emergency call
Receiving calls
What can I do during a call?
Setting up a conference call
Call History
Switching between silent, vibrate, and normal modes
Home dialing
Messages
Sending a text message (SMS)
Sending a multimedia message (MMS)
Sending a group message
Resuming a draft message
Replying to a message
Forwarding a message
Moving messages to the secure box
Blocking unwanted messages
Deleting messages and conversations
People
Your contacts list
Setting up your profile
Adding a new contact
Editing a contact’s information
Getting in touch with a contact
Importing or copying contacts
Merging contact information
Sending contact information
Contact groups
Private contacts
Battery and Storage
Power and storage management
Displaying the battery percentage
Checking battery usage
Checking battery history
Using power saver mode
Tips for extending battery life
Types of storage
Copying files to or from HTC One M9+
Making more storage space
About File Manager
Backup, Transfer, and Reset
Sync, backup, and reset
Adding your social networks, email accounts, and more
Syncing your accounts
Ways of backing up files, data, and settings
Using HTC Backup
Backing up your data locally
About HTC Sync Manager
Installing HTC Sync Manager on your computer
Getting help
Restarting HTC One M9+ (Soft reset)
Resetting HTC One M9+ (Hard reset)
Connectivity
Internet connections
Turning the data connection on or off
Managing your data usage
Wi-Fi connection
Connecting to VPN
Using HTC One M9+ as a Wi-Fi hotspot
Sharing your phone's Internet connection by USB tethering
Wireless sharing
Turning Bluetooth on or off
Connecting a Bluetooth headset
Unpairing from a Bluetooth device
Receiving files using Bluetooth
Using NFC
< < Menu
Back panel
Duo Camera
LED flash
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HTC One M9+
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