PRODUCTS
5G
SMARTPHONES
BLOCKCHAIN PHONE
VIVE
VIVERSE
APPS
SUPPORT
HTC One M8s
Guide Downloads
FAQ
SETTINGS
How do I know if my phone can be used in another country's local network?
In Settings, what is Battery optimization used for?
How does App standby in Android 6.0 save battery power?
How does Doze mode in Android 6.0 save battery power?
When I removed my screen lock, the message "Device protection features will no longer work" appears. What does device protection mean?
Why can't I use multi-finger gestures in my apps?
Why doesn't the screen rotate when I turn the phone sideways?
Can the phone automatically switch to the mobile network when Wi-Fi is absent or weak?
How do I share my phone's Internet connection with other devices?
What happens when I open a file received through Bluetooth?
I sent some files via Bluetooth to my computer. Where are they?
What can I do if I forgot my Google Account password?
Why am I prompted to enter a password to decrypt my phone when I restart or turn it on?
What's the difference between using the microSD card as removable storage and internal storage?
My phone is brand new, but the available storage is lower than the total capacity. Why is that?
How do I check how much memory my phone has and how much memory is being used?
Why does my phone get warm?
How do I enable or disable a device administrator app?
Why are Power saver and Extreme power saving mode both grayed out?
How do I see the list of running apps?
How do I enable developer's options?
How do I find the IMEI/MEID of my phone?
How can I turn TalkBack off while using the phone?
Why is my phone talking to me? How do I turn this off?
I can't exit from an app. What should I do?
How do I add the access point to my mobile operator's network?
Why is the HTC BoomSound setting grayed out?
I keep getting prompted to grant permissions when using apps. Why is that?
GETTING STARTED
Can the lock screen be removed or hidden?
Why am I getting restaurant recommendations on my phone?
How do I get the most out of the HTC Sense Home widget?
Can I remove the app suggestions on the HTC Sense Home widget?
Why do I get app suggestions on the HTC Sense Home widget? I’ve never used these types of apps before.
How does the HTC Sense Home widget work?
When formatting my storage card for use as internal storage, I see a message saying the card is slow. Why is that?
How do I switch between the HTC Sense keyboard and third-party input methods?
What's new and different in the new software update?
Does a SIM card need to be inserted to use HTC Transfer?
Can I cut my micro SIM to a nano SIM so it can fit in my phone?
Why is my phone not responding to Motion Launch gestures?
COMMUNICATION
Why can't I see newly added contacts in the People app?
How do I add a signature in my text messages?
Why am I not receiving text messages from contacts who use iPhone?
How do I set the default SMS app?
While on speakerphone, my screen turned off. How do I turn it back on?
How do I remove duplicated contacts?
How do I change the signature in my email messages?
APPS & FEATURES
How do I change the Camera viewfinder aspect ratio?
Why is there no recorded sound for slow-motion videos?
I was using HTC Backup before. Why can't I see the backup options in HTC Backup?
I changed time zones during travel. In Calendar, can I check the time difference of my current and home cities?
How do I switch to drive mode?
How can I import bookmarks from my old HTC phone?
Are there advanced calculator functions in the Calculator app?
Why can't I access my external USB storage with File Manager?
What has changed in the latest HTC BlinkFeed?
Why does the weather clock widget sometimes appear on HTC BlinkFeed, and sometimes it doesn't?
Will HTC BlinkFeed use up too much power and memory?
What's the auto-refresh schedule of HTC BlinkFeed?
Can I still use HTC BlinkFeed even when I'm offline?
Why aren’t my calendar events showing up?
Does my HTC phone have a dedicated camera button?
Why doesn't Face Fusion work in some photos?
Will my captured photos have geo-tags?
Can I keep the camera on standby to save battery, and how?
Why can't I apply any Duo Effects to photos taken with my phone?
HARDWARE & OTHER
The message "Device driver software was not successfully installed" appears when I connect my phone to my computer. What should I do?
Does the phone display work with gloves?
I live in a hot/warm climate, will this affect my battery?
What type of environment should I avoid when placing or using my phone?
Getting Started
Unboxing
nano SIM card
Storage card
Charging the battery
Switching the power on or off
HTC One M8s
Slots with card trays
Your first week with your new phone
Sleep mode
HTC Sense Home
Unlocking the screen
Motion gestures
Touch gestures
Opening an app
Sharing content
Capturing your phone's screen
Switching between recently opened apps
Refreshing content
What is Motion Launch?
Waking up to the Home widget panel
Waking up to HTC BlinkFeed
Waking up to the lock screen
Waking up and unlocking
Auto launching the camera with Motion Launch Snap
Making a call with Quick call
Turning Motion Launch gestures on or off
Managing app notifications
Notification LED
Notifications panel
Selecting, copying, and pasting text
The HTC Sense keyboard
Entering text
Entering text with word prediction
Using the Trace keyboard
Entering text by speaking
What is the HTC Sense Home widget?
Setting up the HTC Sense Home widget
Setting your home and work locations
Manually switching locations
Pinning and unpinning apps
Adding apps to the HTC Sense Home widget
Turning smart folders on and off
Interacting with lock screen notifications
Changing lock screen shortcuts
Turning the lock screen off
Changing the lock screen wallpaper
Turning lock screen notifications on or off
Setting a screen lock
Setting up Smart Lock
Want some quick guidance on your phone?
Having hardware or connection problems?
What's new
Android 6.0 Marshmallow
HTC app updates
Personalizing
Phone setup and transfer
Setting up HTC One M8s for the first time
Restoring content from HTC Backup
Transferring content from an Android phone
Ways of transferring content from an iPhone
Transferring contacts from your old phone through Bluetooth
Other ways of getting contacts and other content
Transferring photos, videos, and music between your phone and computer
Using Quick Settings
Getting to know your settings
Updating your phone's software
Getting apps from Google Play
Downloading apps from the web
Uninstalling an app
Transferring iPhone content through iCloud
Personalizing
What is the Themes app?
Downloading themes
Bookmarking themes
Creating your own theme from scratch
Mixing and matching themes
Finding your themes
Sharing themes
Deleting a theme
Personalization settings
Ringtones, notification sounds, and alarms
Adding Home screen widgets
Adding Home screen shortcuts
Home wallpaper
Launch bar
Editing Home screen panels
Changing your main Home screen
Grouping apps on the widget panel and launch bar
Changing the display font
Arranging apps
Camera
Camera
Camera screen
Choosing a capture mode
Zooming
Turning the camera flash on or off
Taking a photo
Tips for capturing better photos
Recording video
Taking a photo while recording a video—VideoPic
Using the volume buttons for taking photos and videos
Closing the Camera app
Taking continuous camera shots
Tips on using the Duo Camera
Using Auto Selfie
Using Voice Selfie
Taking photos with the self-timer
Taking selfies with Photo Booth
Tips for taking selfies and people shots
Applying skin touch-ups with Live Makeup
Using Split Capture mode
Taking a Pan 360 photo
Taking a panoramic photo
Using HDR
Recording videos in slow motion
Saving your settings as a capture mode
Applications
HTC BlinkFeed
Posting to your social networks
Removing content from HTC BlinkFeed
What is HTC BlinkFeed?
Turning HTC BlinkFeed on or off
Ways of adding content on HTC BlinkFeed
Customizing the Highlights feed
Restaurant recommendations
Gallery
Viewing photos and videos in Gallery
Adding photos or videos to an album
Copying or moving photos or videos between albums
Tagging photos and videos
Searching for photos and videos
Viewing Pan 360 photos
Changing the video playback speed
Trimming a video
Viewing, editing, and saving a Zoe highlight
Photo Editor
Choosing a photo to edit
Adjusting your photos
Drawing on a photo
Applying photo filters
Retouching photos of people
Always Smile
GIF creator
Sequence Shot
Object Removal
Shapes
Photo Shapes
Prismatic
Double Exposure
Elements
Face Fusion
Crop-Me-In
What are Duo Effects?
UFocus
Foregrounder
Dimension Plus
Copy & Paste
Sharing photos that have Duo Effects on the Web
Viewing Duo Effects on the Web
Entertainment
Listening to music
Updating album covers and artist photos
Music playlists
Adding a song to the queue
Setting a song as a ringtone
Viewing song lyrics
Finding music videos on YouTube
Listening to FM Radio
HTC BoomSound profile
What is HTC Connect?
Using HTC Connect to share your media
Streaming music to Blackfire compliant speakers
Streaming music to speakers powered by the Qualcomm AllPlay smart media platform
HTC BoomSound Connect app
Other apps
Personalizing HTC Dot View
Not seeing recent calls on HTC Dot View?
Music controls or app notifications not appearing on HTC Dot View?
Need more details?
Playing music in Car
Making phone calls in Car
Handling incoming calls in Car
Customizing Car
On the road with Car
Using voice commands in Car
Finding places in Car
Exploring what's around you
Using Scribble
Using the Clock
Checking Weather
Recording voice clips
Keeping track of your tasks
Calendar and Email
Dismissing or snoozing event reminders
Viewing the Calendar
Scheduling or editing an event
Choosing which calendars to show
Sharing an event
Accepting or declining a meeting invitation
Checking your mail
Sending an email message
Reading and replying to an email message
Managing email messages
Searching email messages
Working with Exchange ActiveSync email
Adding an email account
What is Smart Sync?
Web browser
Browsing the Web
Bookmarking a webpage
Using your browsing history
Clearing your browsing history
Google Search and apps
Getting instant information with Google Now
Now on Tap
Searching HTC One M8s and the Web
Google apps
Calls, Messages, and Contacts
Messages
Deleting messages and conversations
Sending a text message (SMS)
Sending a multimedia message (MMS)
Sending a group message
Resuming a draft message
Replying to a message
Forwarding a message
Moving messages to the secure box
Blocking unwanted messages
Copying a text message to the nano SIM card
People
Your contacts list
Setting up your profile
Adding a new contact
Editing a contact’s information
Getting in touch with a contact
Importing or copying contacts
Merging contact information
Sending contact information
Contact groups
Private contacts
Video chat and phone calls
Face Tracking
Sharing your phone screen
Making a call with Smart dial
Making a call with your voice
Dialing an extension number
Returning a missed call
Speed dial
Calling a number in a message, email, or calendar event
Making an emergency call
Receiving calls
What can I do during a call?
Setting up a conference call
Call History
Switching between silent, vibrate, and normal modes
Home dialing
Battery and Storage
Power and storage management
Checking battery usage
Checking battery history
Using power saver mode
Displaying the battery percentage
Extreme power saving mode
Tips for extending battery life
Battery optimization for apps
Types of storage
Copying files between HTC One M8s and your computer
Freeing up storage space
Should I use the storage card as removable or internal storage?
Setting up your storage card as internal storage
Moving apps and data between the phone storage and storage card
Moving an app to the storage card
Viewing and managing files on the storage
Unmounting the storage card
About File Manager
Backup, Transfer, and Reset
Sync, backup, and reset
Adding your social networks, email accounts, and more
Syncing your accounts
Removing an account
Ways of backing up files, data, and settings
About HTC Backup
Backing up your data locally
Restoring your backup to HTC One M8s with HTC Backup
Using Android Backup Service
About HTC Sync Manager
Installing HTC Sync Manager on your computer
Transferring iPhone content and apps to your HTC phone
Getting help
Restarting HTC One M8s (Soft reset)
Resetting HTC One M8s (Hard reset)
Resetting network settings
Connectivity
Internet connections
Turning the data connection on or off
Managing your data usage
Wi-Fi connection
Connecting to VPN
Using HTC One M8s as a Wi-Fi hotspot
Sharing your phone's Internet connection by USB tethering
Wireless sharing
Turning Bluetooth on or off
Connecting a Bluetooth headset
Unpairing from a Bluetooth device
Receiving files using Bluetooth
Using NFC
Settings
Settings and security
Airplane mode
Automatic screen rotation
Setting when to turn off the screen
Screen brightness
Touch sounds and vibration
Changing the display language
Accessibility settings
Turning Magnification gestures on or off
Installing a digital certificate
Disabling an app
Turning location services on or off
Assigning a PIN to a nano SIM card
Accessibility features
Navigating HTC One M8s with TalkBack
Do not disturb mode
Pinning the current screen
Controlling app permissions
Setting default apps
Setting up app links
< < Menu
Why can't I see newly added contacts in the
People
app?
Check if you've created the contact under a specific account type. On the
People
app, tap
Phonebook
, and then select the accounts or sources you want your contacts to show from.
Submit
Was this information helpful?
Yes
No
Thank you! Your feedback helps others to see the most helpful information.
Can’t find what you’re looking for?
Contact Us
Email / Chat
Contact Us
Email
Support
HTC One M8s
Choose your device version
CHOOSE A MANUAL
Quick start guide
User manual
RELATED ARTICLE
Thank you! Your feedback helps others to see the most helpful information.
*We’re sorry this wasn’t more helpful. Is there anything we could do to improve? Please enter your comment here....