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HTC U11 life
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__ HTC U11 life
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Purchase & Order Questions
HTC U11 life
How do I troubleshoot my phone when there's a problem?
How do I check the latest software updates for my phone?
Why is my phone acting sluggish and freezing?
Why does my phone turn off by itself?
What should I do if my phone gets too warm or hot?
What's the best way to end or close apps?
How do I check how much memory my phone has and how much memory is being used?
How do I restart my phone into Safe mode?
In the Notifications panel, how do I remove the notification that says a certain app is running in the background?
Why doesn't Google Assistant launch when I say, "OK Google"?
I keep exiting the game I'm playing because I pressed the RECENT APPS or BACK button by accident. How can I avoid this?
What is screen pinning, and how do I pin an app?
What does "Verify apps" do, and how do I check if it's enabled?
How do I sign in to my Microsoft email account from the Mail app?
Why are the apps on my phone crashing and force closing?
How do I know if I've installed a malicious third-party app on my phone?
How do I set the default SMS app?
How can unread text messages be shown in bold in the HTC Messages app?
How can I adjust the font size in HTC Messages?
How do I see the list of running apps?
How do I enable developer's options?
Why can't I play WMA music files in Google Play Music?
Is there a way to show the weather on the lock screen even when GPS is off?
Can I do the same things in Google Photos that I used to do in HTC Gallery?
I keep getting prompted to grant permissions when using apps. Why is that?
Why can't I use multi-finger gestures in my apps?
Backup and transfer
How do I back up my photos and videos?
How do I copy files between my phone and computer?
I was using HTC Backup before. Why isn't HTC Backup available on my phone?
How do I get HTC Sync Manager to recognize my phone?
Can I share media files to and from other phones using Wi-Fi Direct?
Wireless and networks
How do I add the access point to my mobile operator's network?
Can the phone automatically switch to the mobile network when Wi-Fi is absent or weak?
How do I share my phone's Internet connection with other devices?
How do I know if my phone can be used in another country's local network?
I sent some files via Bluetooth to my computer. Where are they?
How do I copy or move files and folders to my storage card?
How do I view the files and folders from my USB drive?
When formatting my storage card for use as internal storage, I see a message saying the card is slow. Why is that?
My phone is brand new, but the available storage is lower than the total capacity. Why is that?
What's the difference between using the microSD card as removable storage and internal storage?
Settings and others
How do I find the IMEI/MEID and serial number of my phone?
Why is my phone talking to me? How do I turn this off?
How do I enable or disable a device administrator app?
How do I turn off the vibration when I type on the TouchPal keyboard?
Why don't I hear incoming call and text message notifications while I'm in a call?
There's recurring sound and vibration when I have unread notifications. How do I make it stop?
Why can't I customize the items in the Quick Settings panel?
How do I get past the Google login screen after I reset my phone?
What can I do if I forgot my screen lock password, PIN, or pattern on my phone?
What should I do when my phone gets lost or stolen?
What is Smart Lock and how do I use it?
Why am I prompted to enter a password to decrypt my phone when I restart or turn it on?
When I removed my screen lock, a message appears saying device protection features will no longer work. What does device protection mean?
Why won't my phone lock even when I've already set up a screen lock password?
Power and charging
How do I save battery power?
After the screen has been off for a while, why am I not receiving mail and instant message notifications? Internet radio broadcast also stopped.
What can I do if my phone will not power on?
How do I reboot the phone using hardware buttons?
What can I do if my phone keeps rebooting or won't boot all the way to the Home screen?
What should I do if my phone will not charge?
Why does my battery drain so quickly?
How does Doze mode save battery power?
Why are Power saver and Extreme power saving mode both grayed out?
How does App standby in Android save battery power?
In Settings, what is Battery optimization used for?
Can I keep the camera on standby to save battery, and how?
Photos appearing blurred? Here are some tips
Calls and SIM
Can I cut my micro SIM to a nano SIM so it can fit in my phone?
Audio and display
I think my microphone is broken. What should I do?
Can I change the system font style and size on my phone?
How do I set my favorite song or music as my ringtone?
How can I separately adjust the volume of ringtone and notification sound?
How do I turn off the shutter sound when I capture the screen?
Features you'll enjoy
Convenient, single-handed operation
What's special with Camera
Unboxing and setup
HTC U11 life overview
nano SIM card
Charging the battery
Water and dust resistant
Switching the power on or off
Setting up HTC U11 life for the first time
Adding your social networks, email accounts, and more
Your first week with your new phone
HTC Sense Home
Getting to know your settings
Turning icon badges on or off
Using Quick Settings
Capturing your phone's screen
Restarting HTC U11 life (Soft reset)
Selecting, copying, and pasting text
How can I type faster?
Getting help and troubleshooting
What is Edge Sense?
Taking camera shots using Edge Sense
Changing the action to take when you squeeze the phone
Enabling Advanced mode
Typing with your voice with Edge Sense
Adjusting the squeeze force level
Setting up Edge Sense
Assigning another voice assistant app to Edge Sense
Squeezing to perform actions in your apps
Assigning in-app actions to squeeze gestures
An example of assigning in-app actions
Turning Edge Sense on or off
Changing in-app actions
Software and app updates
Installing a software update
Installing an application update
Installing app updates from Google Play Store
Home screen layout and fonts
Adding or removing a widget panel
Changing your main Home screen
Setting your Home screen wallpaper
Changing the default font size
Widgets and shortcuts
Moving a Home screen item
Removing a Home screen item
Adding Home screen widgets
Adding Home screen shortcuts
Grouping apps on the widget panel and launch bar
Changing your ringtone
Changing your notification sound
Setting the default volume
Tuning your HTC USonic earphones
Taking photos and videos
Choosing a capture mode
Taking a photo
Setting the photo quality and size
Tips for capturing better photos
Quickly adjusting the exposure of your photos
Taking continuous camera shots
Using HDR Boost
Taking a panoramic selfie
Taking a super wide-angle panoramic selfie
Taking a panoramic photo
Advanced camera features
Recording videos in slow motion
Recording a Hyperlapse video
Choosing a scene
Manually adjusting camera settings
Taking a RAW photo
How does the Camera app capture RAW photos?
What is HTC Alexa?
Setting up HTC Alexa
Using HTC Alexa
Installing and removing apps
Getting apps from Google Play Store
Downloading apps from the web
Uninstalling an app
Working with apps
Controlling app permissions
Setting default apps
Setting up app links
Accessing your apps
Switching between recently opened apps
Working with two apps at the same time
Disabling an app
What is HTC Sense Companion?
Trimming a video
Changing the playback speed of a slow motion video
Editing a Hyperlapse video
Enhancing RAW photos
Viewing photos and videos
Editing your photos
What you can do on Google Photos
Calls, Messages, and Contacts
Making a call with Smart dial
Dialing an extension number
Calling a number in a message, email, or calendar event
What can I do during a call?
Setting up a conference call
Switching between silent, vibrate, and normal modes
SMS and MMS
Sending a text message (SMS)
How do I add a signature in my text messages?
Sending a multimedia message (MMS)
Sending a group message
Forwarding a message
Moving messages to the secure box
Blocking unwanted messages
Copying a text message to the nano SIM card
Deleting messages and conversations
Your contacts list
Adding a new contact
Editing a contact’s information
Getting in touch with a contact
Importing or copying contacts
Merging contact information
Sending contact information
Battery and Storage
Battery optimization for apps
Tips for extending battery life
Using power saver mode
Extreme power saving mode
Displaying the battery percentage
Checking battery usage
Checking battery history
Freeing up storage space
Types of storage
Should I use the storage card as removable or internal storage?
Setting up your storage card as internal storage
Moving apps and data between the phone storage and storage card
Moving an app to or from the storage card
Copying or moving files between the phone storage and storage card
Copying files between HTC U11 life and your computer
Unmounting the storage card
Backup, Transfer, and Reset
Backup and reset
Ways of backing up files, data, and settings
Restoring from your previous HTC phone
Backing up HTC U11 life
Backing up contacts and messages
Resetting network settings
Resetting HTC U11 life (Hard reset)
Ways of transferring content from your previous phone
Transferring content from an Android phone
Transferring iPhone content through iCloud
Other ways of getting contacts and other content
Transferring photos, videos, and music between your phone and computer
Turning the data connection on or off
Managing your data usage
Connecting to VPN
Installing a digital certificate
Using HTC U11 life as a Wi-Fi hotspot
Sharing your phone's Internet connection by USB tethering
What is HTC Connect?
Turning Bluetooth on or off
Connecting a Bluetooth headset
Unpairing from a Bluetooth device
Receiving files using Bluetooth
Do not disturb mode
Touch sounds and vibration
Changing the display language
Adjusting the display size
Automatic screen rotation
Setting when to turn off the screen
Assigning a PIN to a nano SIM card
Setting a screen lock
Setting up Smart Lock
Turning the lock screen off
Turning Magnification gestures on or off
Teletypewriter (TTY) mode
< < Menu
If you don't want to show a contact's name and photo on the lock screen when you have an incoming call, add the contact to your private contacts list.
Adding a contact to the private contacts list
Contacts must have a phone number before they can be added to the private contacts list.
, and then find and tap
tab, press and hold the contact, and then tap
Add to private contacts
To view your private contacts list, on the
Organizing your private contacts
To add contacts to the private contacts list, tap
, select the contacts you want to add, and then tap
To remove private contacts from the list, tap
Remove private contact
, select the contacts you want to remove, and then tap
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