HTC U24 pro‎

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Fingerprint sensor

You can quickly wake up and unlock the HTC U24 pro using your fingerprint. You can add up to 5 fingerprints.

When setting up and using the fingerprint sensor, follow these tips:

  • Make sure your finger and the fingerprint sensor are dry and clean.
  • Use the entire pad of your finger, including the sides and tip.
  • When recording your fingerprint, touch the sensor until your phone vibrates.
  • The fingerprint sensor has 360° readability—you can touch a recorded finger at any angle to the sensor to turn on the screen or unlock the HTC U24 pro.
Note: You may not be able to set the fingerprint sensor to unlock HTC U24 pro, if you've signed in to an Exchange ActiveSync account that requires you to set a different screen lock option (such as password). Check with your Exchange Server administrator if your Exchange ActiveSync account supports the fingerprint sensor.

Adding a fingerprint the first time

  1. From the Home screen, tap Settings > Security & privacy.
  2. Tap Device unlock > Face & Fingerprint Unlock.
  3. If you haven't already set up a screen lock, you'll be asked to choose and set up a backup pattern, PIN, or password for unlocking your phone. See Setting a screen lock.
  4. If prompted, choose how you want to show notification content when your phone is locked, and then tap Done.
  5. Tap Fingerprint, read the tips and reminders, then tap I agree.
  6. Tap Start.
  7. Place your finger or thumb on the Fingerprint scanner to start scanning.
  8. Repeatedly touch the scanner on the screen until the fingerprint has been successfully recorded. You'll get the best results if you hold your finger in the same direction when touching the scanner.
  9. After you've successfully recorded your fingerprint, tap Done.
You can now use your fingerprint to wake up and unlock your HTC U24 pro.
Warning: You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't identify your fingerprint after five attempts.

Adding, removing, or editing fingerprints

  1. From the Home screen, tap Settings > Security & privacy.
  2. Tap Device unlock > Face & Fingerprint Unlock.
  3. Enter your pattern, PIN, or password.
  4. Tap Fingerprint.
  5. Do any of the following:
    • Tap Add fingerprint to add another fingerprint.
    • Tap a recorded fingerprint to rename it.
    • Tap next to a recorded fingerprint to delete it.
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