HTC One E9+ dual sim
How do I make status updates and birthdays appear on my Caller ID?
While on speakerphone, my screen turned off. How do I turn it back on?
How do I set the default SMS app?
Why am I not receiving text messages from contacts who use iPhone?
How do I add a signature in my text messages?
Why can't I see newly added contacts in the People app?
How do I remove duplicated contacts?
How do I change the signature in my email messages?
Can I cut my micro SIM to a nano SIM so it can fit in my phone?
Does a SIM card need to be inserted to use HTC Transfer?
Why is my phone not responding to Motion Launch gestures?
Why does the weather clock widget sometimes appear on HTC BlinkFeed, and sometimes it doesn't?
Will HTC BlinkFeed use up too much power and memory?
What's the auto-refresh schedule of HTC BlinkFeed?
Can I still use HTC BlinkFeed even when I'm offline?
How do I switch between HTC BlinkFeed and the home screen app that I downloaded?
How do I switch between the HTC Sense keyboard and third-party input methods?
How does the HTC Sense Home widget work?
Why do I get app suggestions on the HTC Sense Home widget? I’ve never used these types of apps before.
Can I remove the app suggestions on the HTC Sense Home widget?
How do I get the most out of the HTC Sense Home widget?
Why am I getting restaurant recommendations on my phone?
Can the lock screen be removed or hidden?
APPS & FEATURES
How do I change the Camera viewfinder aspect ratio?
Why is there no recorded sound for slow-motion videos?
I changed time zones during travel. In Calendar, can I check the time difference of my current and home cities?
What will happen to my photos and videos after One Gallery is discontinued?
Why is One Gallery discontinued?
Does my HTC phone have a dedicated camera button?
Can I keep the camera on standby to save battery, and how?
Will my captured photos have geo-tags?
Why doesn't Face Fusion work in some photos?
Why can't I see lyrics for every song?
Why aren’t my calendar events showing up?
How do I switch to drive mode?
How can I import bookmarks from my old HTC phone?
Are there advanced calculator functions in the Calculator app?
I received a notification showing One Gallery is discontinued. What is One Gallery?
What's the difference between Theater and Music modes in HTC BoomSound with Dolby Audio?
Is encryption turned on by default?
How do I add the access point to my mobile operator's network?
I can't exit from an app. What should I do?
How can I turn TalkBack off?
How do I find the IMEI/MEID of my phone?
How do I enable developer's options?
Why are Power saver and Extreme power saving mode both grayed out?
How do I enable or disable a device administrator app?
Why does my phone get warm?
My phone is brand new, but the available storage is lower than the total capacity. Why is that?
How do I know if my phone can be used in another country's local network?
How do I share my phone's Internet connection with other devices?
Can the phone automatically switch to the mobile network when Wi-Fi is absent or weak?
What can I do if I forgot my Google Account password?
Why can't I use multi-finger gestures in my apps?
Why doesn't the screen rotate when I turn the phone sideways?
I sent some files via Bluetooth to my computer. Where are they?
What happens when I open a file received through Bluetooth?
Features you'll enjoy
HTC One E9+
Dual nano SIM cards
Switching the power on or off
Managing your nano SIM cards with Dual network manager
Want some quick guidance on your phone?
Your first week with your new phone
Capturing your phone's screen
Switching between recently opened apps
HTC Sense Home
Onscreen navigation buttons
Adding a fourth navigation button
Rearranging the navigation buttons
Unlocking the screen
Opening an app
What is the HTC Sense Home widget?
Setting up the HTC Sense Home widget
Setting your home and work locations
Manually switching locations
Pinning and unpinning apps
Adding apps to the HTC Sense Home widget
Turning smart folders on and off
What is Motion Launch?
Turning Motion Launch gestures on or off
Waking up to the lock screen
Waking up and unlocking
Waking up to the Home widget panel
Waking up to HTC BlinkFeed
Auto launching the camera with Motion Launch Snap
Making a call with Quick call
Bypassing the screen lock for Quick call
Setting a screen lock
Setting up Smart Lock
Turning lock screen notifications on or off
Interacting with lock screen notifications
HTC BlinkFeed Notifications
Changing lock screen shortcuts
Changing the lock screen wallpaper
Turning the lock screen off
Managing app notifications
Selecting, copying, and pasting text
The HTC Sense keyboard
Entering text with word prediction
Using the Trace keyboard
Entering text by speaking
Having hardware or connection problems?
Phone setup and transfer
Setting up HTC One E9+ for the first time
Restoring your backup from your cloud storage
Transferring content from an Android phone
Ways of transferring content from an iPhone
Transferring iPhone content through iCloud
Transferring contacts from your old phone through Bluetooth
Other ways of getting contacts and other content
Transferring photos, videos, and music between your phone and computer
Using Quick Settings
Getting to know your settings
Updating your phone's software
Getting apps from Google Play
Downloading apps from the web
Uninstalling an app
What is the Themes app?
Creating your own theme from scratch
Mixing and matching themes
Finding your themes
Deleting a theme
Ringtones, notification sounds, and alarms
Editing Home screen panels
Changing your main Home screen
Changing the display font
Adding Home screen widgets
Adding Home screen shortcuts
Grouping apps on the widget panel and launch bar
Choosing a capture mode
Taking continuous camera shots
Changing the focus in Bokeh mode
Using the volume buttons for taking photos and videos
Closing the Camera app
Turning the camera flash on or off
Taking a photo
Tips for capturing better photos
Taking a photo while recording a video—VideoPic
Using Auto Selfie
Using Voice Selfie
Taking photos with the self-timer
Tips for taking selfies and people shots
Applying skin touch-ups with Live Makeup
Taking selfies with Photo Booth
Using Split Capture mode
Taking a panoramic photo
Taking a Pan 360 photo
Recording videos in slow motion
Manually adjusting camera settings
Saving your settings as a capture mode
What is HTC BlinkFeed?
Turning HTC BlinkFeed on or off
Saving articles for later
Posting to your social networks
Removing content from HTC BlinkFeed
Ways of adding content on HTC BlinkFeed
Customizing the Highlights feed
Saving a photo from a video
Viewing a Zoe in Gallery
Viewing photos and videos in Gallery
Adding photos or videos to an album
Copying or moving photos or videos between albums
Tagging photos and videos
Searching for photos and videos
Finding matching photos
Viewing Pan 360 photos
Changing the video playback speed
Trimming a video
Drawing on a photo
Applying photo filters
Retouching photos of people
Choosing a photo to edit
Adjusting your photos
Toggling modes in HTC BoomSound
Using HTC BoomSound with headphones
Listening to music
Adding a song to the queue
Updating album covers and artist photos
Setting a song as a ringtone
Viewing song lyrics
Finding music videos on YouTube
Listening to FM Radio
What is HTC Connect?
Using HTC Connect to share your media
Streaming music to Blackfire compliant speakers
Streaming music to speakers powered by the Qualcomm AllPlay smart media platform
HTC BoomSound Connect app
Calendar and Email
Viewing the Calendar
Scheduling or editing an event
Choosing which calendars to show
Sharing an event
Accepting or declining a meeting invitation
Dismissing or snoozing event reminders
Checking your mail
Sending an email message
Reading and replying to an email message
Managing email messages
Searching email messages
Working with Exchange ActiveSync email
Adding an email account
What is Smart Sync?
Google Search and apps
Getting instant information with Google Now
Searching HTC One E9+ and the Web
Browsing the Web
Bookmarking a webpage
Clearing your browsing history
Using Google Drive on HTC One E9+
Activating your free Google Drive storage
Checking your Google Drive storage space
Uploading your photos and videos to Google Drive
About Google Maps
Getting around maps
Searching for a location
Watching videos on YouTube
Creating video playlists
Personalizing HTC Dot View
Not seeing recent calls on HTC Dot View?
Music controls or app notifications not appearing on HTC Dot View?
Need more details?
Switching to Kid Mode
Using the Parent Dashboard
Closing Kid Mode
Making phone calls in Car
Handling incoming calls in Car
On the road with Car
Using voice commands in Car
Finding places in Car
Exploring what's around you
Playing music in Car
Using the Clock
Recording voice clips
Calls, Messages, and Contacts
Making a call with Smart dial
Making a call with your voice
Dialing an extension number
Calling a number in a message, email, or calendar event
Making an emergency call
Returning a missed call
What can I do during a call?
Setting up a conference call
Switching between silent, vibrate, and normal modes
Sending a text message (SMS)
Sending a multimedia message (MMS)
Sending a group message
Resuming a draft message
Deleting messages and conversations
Replying to a message
Forwarding a message
Moving messages to the secure box
Blocking unwanted messages
Copying a text message to the nano SIM card
Your contacts list
Setting up your profile
Adding a new contact
Editing a contact’s information
Getting in touch with a contact
Importing or copying contacts
Merging contact information
Sending contact information
Battery and Storage
Power and storage management
Checking battery history
Using power saver mode
Displaying the battery percentage
Checking battery usage
Extreme power saving mode
Tips for extending battery life
Making more storage space
Types of storage
Copying files to or from HTC One E9+
About File Manager
Backup, Transfer, and Reset
Sync, backup, and reset
Adding your social networks, email accounts, and more
Syncing your accounts
Removing an account
Ways of backing up files, data, and settings
Using HTC Backup
Backing up your data locally
About HTC Sync Manager
Installing HTC Sync Manager on your computer
Transferring iPhone content and apps to your HTC phone
Restarting HTC One E9+ (Soft reset)
Resetting HTC One E9+ (Hard reset)
Turning the data connection on or off
Managing your data usage
Connecting to VPN
Using HTC One E9+ as a Wi-Fi hotspot
Sharing your phone's Internet connection by USB tethering
Turning Bluetooth on or off
Connecting a Bluetooth headset
Unpairing from a Bluetooth device
Receiving files using Bluetooth
About HTC Mini+
Connecting HTC Mini+to your phone
Managing HTC Mini+
Settings and security
Automatic screen rotation
Setting when to turn off the screen
Touch sounds and vibration
Changing the display language
Installing a digital certificate
Pinning the current screen
Disabling an app
Assigning a PIN to a nano SIM card
Turning Magnification gestures on or off
Navigating HTC One E9+ with TalkBack
Scheduling when to turn data connection off
Turning location services on or off
< < Menu
What can I do if I forgot my
If you've forgotten your
Account password, you can try to recover it through the
On your phone or computer web browser, go to
Follow the instructions on the screen to reset your password.
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