HTC One A9
Wireless and networks
How do I add the access point to my mobile operator's network?
How do I share my phone's Internet connection with other devices?
How do I know if my phone can be used in another country's local network?
Can the phone automatically switch to the mobile network when Wi-Fi is absent or weak?
I sent some files via Bluetooth to my computer. Where are they?
How do I check the latest software updates for my phone?
How do I troubleshoot my phone when there's a problem?
Why is my phone acting sluggish and freezing?
Why does my phone turn off by itself?
What should I do if my phone gets too warm or hot?
What's the best way to end or close apps?
How do I check how much memory my phone has and how much memory is being used?
How do I restart my phone into Safe mode?
How do I copy or move files and folders to my storage card?
How do I view the files and folders from my USB drive?
When formatting my storage card for use as internal storage, I see a message saying the card is slow. Why is that?
My phone is brand new, but the available storage is lower than the total capacity. Why is that?
What's the difference between using the microSD card as removable storage and internal storage?
Settings and others
How do I find the IMEI/MEID and serial number of my phone?
Why is my phone talking to me? How do I turn this off?
How do I enable or disable a device administrator app?
Why doesn't the phone wake up when I touch the fingerprint scanner?
Why can't I unlock the screen with my fingerprint when using Exchange ActiveSync?
How do I get past the Google login screen after I reset my phone?
What can I do if I forgot my screen lock password, PIN, or pattern on my phone?
What should I do when my phone gets lost or stolen?
What is Smart Lock and how do I use it?
Why am I prompted to enter a password to decrypt my phone when I restart or turn it on?
When I removed my screen lock, a message appears saying device protection features will no longer work. What does device protection mean?
Power and charging
How does Doze mode save battery power?
How do I save battery power?
Why aren't mail and instant message notifications appearing on my phone anymore?
What can I do if my phone will not power on?
How do I reboot the phone using hardware buttons?
What can I do if my phone keeps rebooting or won't boot all the way to the Home screen?
What should I do if my phone will not charge?
Why does my battery drain so quickly?
Why are Power saver and Extreme power saving mode both grayed out?
How does App standby in Android save battery power?
In Settings, what is Battery optimization used for?
Can I keep the camera on standby to save battery, and how?
Photos appearing blurred? Here are some tips
Calls and SIM
Can I cut my micro SIM to a nano SIM so it can fit in my phone?
Backup and transfer
How do I back up my photos and videos?
How do I copy files between my phone and computer?
I was using HTC Backup before. Why isn't HTC Backup available on my phone?
How do I get HTC Sync Manager to recognize my phone?
What does "Verify apps" do, and how do I check if it's enabled?
How do I sign in to my Microsoft email account from the Mail app?
Why are the apps on my phone crashing and force closing?
How do I know if I've installed a malicious third-party app on my phone?
How do I set the default SMS app?
How do I see the list of running apps?
How do I enable developer's options?
Why is my phone not responding to Motion Launch gestures?
Why can't I use multi-finger gestures in my apps?
I keep getting prompted to grant permissions when using apps. Why is that?
Features you'll enjoy
Android 6.0 Marshmallow
HTC One A9
Slots with card trays
nano SIM card
Charging the battery
Switching the power on or off
Want some quick guidance on your phone?
Your first week with your new phone
HTC Sense Home
Unlocking the screen
Opening an app
Switching between recently opened apps
Capturing your phone's screen
What is the HTC Sense Home widget?
Setting up the HTC Sense Home widget
Setting your home and work locations
Manually switching locations
Pinning and unpinning apps
Adding apps to the HTC Sense Home widget
Turning smart folders on and off
What is Motion Launch?
Turning Motion Launch gestures on or off
Waking up to the lock screen
Waking up and unlocking
Waking up to the Home widget panel
Waking up to HTC BlinkFeed
Auto launching the camera with Motion Launch Snap
Setting a screen lock
Setting up Smart Lock
Turning lock screen notifications on or off
Interacting with lock screen notifications
HTC BlinkFeed Notifications
Changing lock screen shortcuts
Changing the lock screen wallpaper
Turning the lock screen off
Managing app notifications
Selecting, copying, and pasting text
The HTC Sense keyboard
Entering text with word prediction
Using the Trace keyboard
Entering text by speaking
Having hardware or connection problems?
Phone setup and transfer
Setting up HTC One A9 for the first time
Restoring from your previous HTC phone
Transferring content from an Android phone
Ways of transferring content from an iPhone
Transferring iPhone content through iCloud
Other ways of getting contacts and other content
Transferring photos, videos, and music between your phone and computer
Using Quick Settings
Getting to know your settings
About the fingerprint scanner
Updating your phone's software
Getting apps from Google Play
Downloading apps from the web
Uninstalling an app
What is the Themes app?
Creating your own theme from scratch
Mixing and matching themes
Finding your themes
Deleting a theme
Ringtones, notification sounds, and alarms
Changing the display font
Adding Home screen widgets
Adding Home screen shortcuts
Editing Home screen panels
Changing your main Home screen
Grouping apps on the widget panel and launch bar
Choosing a capture mode
Turning the camera flash on or off
Taking a photo
Tips for capturing better photos
Taking a photo while recording a video—VideoPic
Using the volume buttons for taking photos and videos
Closing the Camera app
Taking continuous camera shots
Recording videos in slow motion
Tips for taking selfies and people shots
Applying skin touch-ups with Live Makeup
Using Auto Selfie
Using Voice Selfie
Taking photos with the self-timer
Using Zoe camera
Taking a panoramic photo
Recording a Hyperlapse video
Manually adjusting camera settings
Taking a RAW photo
How does the Camera app capture RAW photos?
What is HTC BlinkFeed?
Turning HTC BlinkFeed on or off
Ways of adding content on HTC BlinkFeed
Customizing the Highlights feed
Posting to your social networks
Removing content from HTC BlinkFeed
Viewing photos and videos in Gallery
Adding photos or videos to an album
Copying or moving photos or videos between albums
Searching for photos and videos
Changing the video playback speed
Viewing Zoe photos in Gallery
Trimming a video
Editing a Hyperlapse video
Viewing, editing, and saving a Zoe highlight
Choosing a photo to edit
Adjusting your photos
Drawing on a photo
Applying photo filters
Retouching photos of people
Enhancing RAW photos
Calendar and Email
Viewing the Calendar
Scheduling or editing an event
Choosing which calendars to show
Sharing an event
Accepting or declining a meeting invitation
Dismissing or snoozing event reminders
Checking your mail
Sending an email message
Reading and replying to an email message
Managing email messages
Searching email messages
Working with Exchange ActiveSync email
Adding an email account
What is Smart Sync?
Google Search and apps
Getting instant information with Google Now
Now on Tap
Searching HTC One A9 and the Web
Personalizing HTC Dot View
Not seeing recent calls on HTC Dot View?
Music controls or app notifications not appearing on HTC Dot View?
Need more details?
Using the Clock
Recording voice clips
Listening to FM Radio
Calls, Messages, and Contacts
Making a call with Smart dial
Making a call with your voice
Dialing an extension number
Returning a missed call
Calling a number in a message, email, or calendar event
Making an emergency call
What can I do during a call?
Setting up a conference call
Switching between silent, vibrate, and normal modes
Sending a text message (SMS)
Sending a multimedia message (MMS)
Sending a group message
Resuming a draft message
Replying to a message
Forwarding a message
Moving messages to the secure box
Blocking unwanted messages
Copying a text message to the nano SIM card
Deleting messages and conversations
Your contacts list
Setting up your profile
Adding a new contact
Editing a contact’s information
Getting in touch with a contact
Importing or copying contacts
Merging contact information
Sending contact information
Battery and Storage
Power and storage management
Displaying the battery percentage
Checking battery usage
Checking battery history
Battery optimization for apps
Using power saver mode
Extreme power saving mode
Tips for extending battery life
Types of storage
Should I use the storage card as removable or internal storage?
Setting up your storage card as internal storage
Moving apps and data between the phone storage and storage card
Moving an app to the storage card
Viewing and managing files on the storage
Copying files between HTC One A9 and your computer
Freeing up storage space
Unmounting the storage card
About File Manager
Backup, Transfer, and Reset
Sync, backup, and reset
Adding your social networks, email accounts, and more
Syncing your accounts
Removing an account
Ways of backing up files, data, and settings
Using Android Backup Service
Backing up your data locally
About HTC Sync Manager
Installing HTC Sync Manager on your computer
Transferring iPhone content and apps to your HTC phone
Restarting HTC One A9 (Soft reset)
Resetting network settings
Resetting HTC One A9 (Hard reset)
Turning the data connection on or off
Managing your data usage
Connecting to VPN
Using HTC One A9 as a Wi-Fi hotspot
Sharing your phone's Internet connection by USB tethering
What is HTC Connect?
Using HTC Connect to share your media
Streaming music to Blackfire compliant speakers
Streaming music to speakers powered by the Qualcomm AllPlay smart media platform
Turning Bluetooth on or off
Connecting a Bluetooth headset
Unpairing from a Bluetooth device
Receiving files using Bluetooth
Settings and security
Using HTC BoomSound with headphones
Turning location services on or off
Do not disturb mode
Automatic screen rotation
Setting when to turn off the screen
Touch sounds and vibration
Changing the display language
Installing a digital certificate
Pinning the current screen
Disabling an app
Assigning a PIN to a nano SIM card
Turning Magnification gestures on or off
Navigating HTC One A9 with TalkBack
< < Menu
Dialing an extension number
To skip voice prompts when dialing an extension number, do one of the following:
After dialing the main number, press and hold
. A comma (
) is added to the number you are dialing. Enter the extension number, and then tap the call button. You will be connected to the mainline and then to the extension number.
After dialing the main number, press and hold
to add a semicolon (
). Enter the extension number after the semicolon , and then tap the call button. After connecting to the main line, tap
to dial the extension number.
You can save phone numbers with an extension in the
How do I add an extension number to a contact number?
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