Updating your phone's software

HTC One E9‍+ can check and notify you if there’s a new update available. You can also choose to automatically download updates or manually check if there's an available update.

Checking your system software version

Before installing a system software update, you can check first what Android and HTC Sense versions you have on your phone.

1. From the Home screen, tap > Settings > About.
2. Tap Software information.

Enabling automatic updates

You can choose to automatically download and install software updates for HTC or mobile operator apps.

1. From the Home screen, tap > Settings > About.
2. Tap Software updates.
3. To save on data usage, you can choose to update through Wi‍-Fi only.
4. Choose whether to auto-download system updates, app updates, or both.

   App updates are installed automatically. You'll still need to confirm when to install system software updates.

Installing a software update

When HTC One E9‍+ is connected to the Internet and there's a new software update available, the update notification icon appears in the status bar.

1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select Update over Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.

After updating, HTC One E9‍+ will restart.

Installing an application update

When Internet connection is on and there's an available update for your HTC or mobile operator apps, the update notification icon appears in the status bar.

1. Slide the Notifications panel open, and then tap the update notification.

   The Updates screen opens with the list of application updates to be installed.

2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC One E9‍+ if needed.

Installing app updates from Google Play

Some HTC apps and third-party apps get updated with improvements and bug fixes through Google Play. You can manually update apps or set your phone to automatically download and install app updates when available.

1. From the Home screen, tap , and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps.

   You'll see a list of apps installed on your phone.

4. Under Updates, tap an app.
5. Tap Update.
6. Tap Accept.

Tip: In Play Store, tap > Settings > Auto-update apps to choose how you want Google Play to update your apps.

Checking for updates manually

1. From the Home screen, tap > Settings > About.
2. Tap Software updates. HTC One E9‍+ checks if updates are available.

Note: If you don't have Internet connection, you'll be prompted to turn on mobile data or connect to a Wi‍-Fi network. Once connected, tap Check now to check for updates.

Related How-tos

Notifications panel