If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.” 
  
 
	  
		You need a Pin Unlock Key (PUK) code to restore access to 
		  HTC Desire 830 dual sim. Contact your mobile operator for this code. 
		
 
		 
 
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		  On the Phone dialer screen, enter the PUK code, and then tap 
			 Next. 
		   
		
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		  Enter the new PIN you want to use, and then tap 
			 Next. 
		   
		
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		  Enter the new PIN again, and then tap 
			 OK.