On your old
phone, download the
HTC Transfer Tool
and use it to transfer your content to
HTC Desire 21 pro 5G
The types of content on your old phone that the
HTC Transfer Tool can transfer include contacts, call histories, music, photos, videos, certain settings, and more.
Home screen, tap
Settings > System.
Choose whether to transfer from an HTC
Android phone or other
Get content from another phone screen, tap
Follow the steps shown on
HTC Desire 21 pro 5G to download the
HTC Transfer Tool to your old phone, install it, and open the tool.
When you see a PIN on your old phone, make sure the same PIN also appears on
HTC Desire 21 pro 5G before you continue.
If the PIN code doesn't appear, tap
Retry on your old phone. If it still won't appear, this may mean that your old phone is unable to connect to
HTC Desire 21 pro 5G. When this happens, try another transfer method.
Confirm on your old phone.
On your old phone, choose the types of content you want to transfer, tap
Wait for the transfer to finish.
Done on both phones.