HTC Desire 21 pro 5G‎

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Fingerprint sensor

You can quickly wake up and unlock the HTC Desire 21 pro 5G using your fingerprint. You can add up to 5 fingerprints.

When setting up and using the fingerprint sensor, follow these tips:

  • Make sure your finger and the fingerprint sensor are dry and clean.
  • Use the entire pad of your finger, including the sides and tip.
  • When recording your fingerprint, touch the sensor until your phone vibrates.
  • The fingerprint sensor has 360° readability—you can touch a recorded finger at any angle to the sensor to turn on the screen or unlock the HTC Desire 21 pro 5G.
Note: You may not be able to set the fingerprint sensor to unlock HTC Desire 21 pro 5G, if you've signed in to an Exchange ActiveSync account that requires you to set a different screen lock option (such as password). Check with your Exchange Server administrator if your Exchange ActiveSync account supports the fingerprint sensor.

Adding a fingerprint the first time

  1. From the Home screen, tap Settings > Security.
  2. Tap Fingerprint.

    If you haven't already set up a screen lock, you'll be asked to set one up. See Setting a screen lock.

  3. If prompted, choose how you want to show notification content when your phone is locked, and then tap Done.
  4. Tap Next.
  5. Place your index finger from your left hand or your thumb from your right hand on the fingerprint sensor to start scanning.
  6. Repeatedly touch the sensor on the POWER button and lift your finger or thumb until the fingerprint has been successfully recorded.
  7. After you've successfully recorded your fingerprint, tap Done.
You can now use your fingerprint to wake up and unlock HTC Desire 21 pro 5G.
Warning: You'll need to input your backup lock screen pattern, PIN, or password if the sensor doesn't identify your fingerprint after five attempts.

Adding, removing, or editing fingerprints

  1. From the Home screen, tap Settings > Security.
  2. Tap Fingerprint.
  3. Enter your pattern, PIN, or password.
  4. Do any of the following:
    • Tap Add fingerprint to add another fingerprint.
    • Tap a recorded fingerprint to rename it.
    • Tap next to a recorded fingerprint to delete it.
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