Transferring content from an Android phone

On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to HTC Desire 20 pro.

The types of content on your old phone that the HTC Transfer Tool can transfer include contacts, call histories, music, photos, videos, certain settings, and more.

1. From the Home screen, tap Settings > System.
2. Tap Get content from another phone.
3. Choose whether to transfer from an HTC Android phone or other Android phone.
4. On the Get content from another phone screen, tap Next.
5. Follow the steps shown on HTC Desire 20 pro to download the HTC Transfer Tool to your old phone, install it, and open the tool.
6. When you see a PIN on your old phone, make sure the same PIN also appears on HTC Desire 20 pro before you continue.

   If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may mean that your old phone is unable to connect to HTC Desire 20 pro. When this happens, try another transfer method.

7. Tap Confirm on your old phone.
8. On your old phone, choose the types of content you want to transfer, tap Transfer.
9. Wait for the transfer to finish.
10. Tap Done on both phones.