‎HTC Desire 20 pro‎

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After installing the software update, why can't I set up a new SD card as internal storage?

SD cards come in a variety of brands, speeds, and specs—not all of which are suited for use as internal storage. Setting your SD card as portable storage is strongly recommended for a better experience.

As phone storage has expanded on newer phones, manufacturers rarely support SD cards as internal storage. HTC has followed suit with models such as HTC Desire 20 pro. Using SD cards as portable storage instead gives users a better experience overall. That’s why internal storage for SD cards will no longer appear after the software update. Existing SD cards set as internal storage will continue to function.

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