‎HTC Desire 20 pro‎

Guide Downloads

< < Menu

How do I find or erase my phone with Find My Device?

You can use Find My Device to locate your phone under the following conditions:
  • The remote locate, lock, and erase features are enabled in Settings > Google > Security > Find My Device.

    Or in earlier Android™ versions, Find My Device is enabled in Settings > Security > Device administrators.

  • Your lost or stolen phone is still connected to the Internet, logged in to your Google Account, and has location services turned on.

To use Find My Device:

  1. Using your computer web browser, go to www.google.com/android/find, and sign in to the same Google Account you used on your phone.

    Find My Device will show you details of your phone's location when detected.

  2. Do any of the following:
    • Click Play sound to make your phone ring in case you've only misplaced it.
    • If this is your first time using Find My Device, click Set up secure & erase to set up remote lock and erase actions for your phone.
    • Click Secure device to lock your phone and sign out of your Google Account.
    • Click Erase device if you want to erase everything from your phone.
      Note: Remotely erasing your phone will perform a factory reset to remove all data on your phone storage, including apps, app data, and settings. Some data—including personal information—may not be permanently erased. You won't be able to remotely access your phone after you do this.
Was this information helpful?

Can’t find what you’re looking for?