If you used
HTC Backup before, you can restore a previous backup when you turn
HTC One E9 on for the first time or after a factory reset.
Important: Depending on the amount of content, restoring a backup to
HTC One E9 through your data connection may incur additional data costs and take a long time. Using a
Wi-Fi connection is recommended.
Add your account screen, sign in to your
If you see the
Get your apps & data screen, tap
Restore from this backup, and then select
Set up as new device.
Important: You'll see this screen when you've previously backed up an old phone using
Google backup. Do not restore anything from
Google backup when you want to restore a backup from
HTC Advantage screen, sign in with the account credentials that you used as your HTC Account.
Or if you skipped this screen, tap
Restore from HTC Backup on the
Transfer or restore content screen, and then sign in with the account credentials that you used as your HTC Account.
Choose the backup that you want to restore to
HTC One E9.
If prompted, choose whether to use your mobile data or
Wi-Fi connection for restoring your backup.
Follow the onscreen instructions to restore your backup and to continue setting up your phone.
Slide open the Notifications panel to check if there's any notification to finish setting up your phone.
Free apps from
Google Play will be restored in the background, and you can track the progress via a notification in the status bar. To restore paid apps, you need to download and install them from
Your apps will appear on the
Apps screen as they are installed. The
Apps and Home screen shortcuts will be reorganized as in your backup after all of your apps have been installed. You may continue using
HTC One E9 while apps are being restored.