HTC Desire 10 pro dual sim
Audio and display
I think my microphone is broken. What should I do?
Can I change the system font style and size on my phone?
How do I set my favorite song or music as my ringtone?
Wireless and networks
Can the phone automatically switch to the mobile network when Wi-Fi is absent or weak?
How do I share my phone's Internet connection with other devices?
How do I know if my phone can be used in another country's local network?
I sent some files via Bluetooth to my computer. Where are they?
How do I add the access point to my mobile operator's network?
Power and charging
What can I do if my phone will not power on?
How do I reboot the phone using hardware buttons?
What can I do if my phone keeps rebooting or won't boot all the way to the Home screen?
What should I do if my phone will not charge?
Why does my battery drain so quickly?
How does Doze mode save battery power?
Why are Power saver and Extreme power saving mode both grayed out?
How does App standby in Android save battery power?
In Settings, what is Battery optimization used for?
How do I save battery power?
Can I keep the camera on standby to save battery, and how?
Photos appearing blurred? Here are some tips
Calls and SIM
Can I cut my micro SIM to a nano SIM so it can fit in my phone?
How do I check the latest software updates for my phone?
How do I troubleshoot my phone when there's a problem?
Why is my phone acting sluggish and freezing?
Why does my phone turn off by itself?
What should I do if my phone gets too warm or hot?
What's the best way to end or close apps?
How do I check how much memory my phone has and how much memory is being used?
How do I restart my phone into Safe mode?
How do I copy or move files and folders to my storage card?
How do I view the files and folders from my USB drive?
When formatting my storage card for use as internal storage, I see a message saying the card is slow. Why is that?
My phone is brand new, but the available storage is lower than the total capacity. Why is that?
What's the difference between using the microSD card as removable storage and internal storage?
Settings and others
How do I find the IMEI/MEID and serial number of my phone?
Why is my phone talking to me? How do I turn this off?
How do I enable or disable a device administrator app?
Why doesn't the phone wake up when I touch the fingerprint scanner?
Why can't I unlock the screen with my fingerprint when using Exchange ActiveSync?
How do I get past the Google login screen after I reset my phone?
What can I do if I forgot my screen lock password, PIN, or pattern on my phone?
What should I do when my phone gets lost or stolen?
What is Smart Lock and how do I use it?
Why am I prompted to enter a password to decrypt my phone when I restart or turn it on?
When I removed my screen lock, a message appears saying device protection features will no longer work. What does device protection mean?
Backup and transfer
How do I back up my photos and videos?
How do I copy files between my phone and computer?
I was using HTC Backup before. Why isn't HTC Backup available on my phone?
How do I get HTC Sync Manager to recognize my phone?
Why is my phone not responding to Motion Launch gestures?
How do I know if I've installed a malicious third-party app on my phone?
Can I do the same things in Google Photos that I used to do in HTC Gallery?
How do I set the default SMS app?
How do I see the list of running apps?
I keep getting prompted to grant permissions when using apps. Why is that?
Why can't I use multi-finger gestures in my apps?
How do I enable developer's options?
What does "Verify apps" do, and how do I check if it's enabled?
How do I sign in to my Microsoft email account from the Mail app?
Why are the apps on my phone crashing and force closing?
Features you'll enjoy
What's special with Camera
The best from HTC and Google Photos
What's different with the onscreen keyboard
Android 6.0 Marshmallow
Software and app updates
HTC Desire 10 pro overview
Slots with card trays
nano SIM card
Charging the battery
Switching the power on or off
Choosing which nano SIM card to connect to the 4G LTE network
Managing your nano SIM cards with Dual network manager
Your first week with your new phone
How can I type faster?
Selecting, copying, and pasting text
HTC Sense Home
Unlocking the screen
Opening an app
Switching between recently opened apps
Capturing your phone's screen
What is the HTC Sense Home widget?
Getting help and troubleshooting
Phone setup and transfer
Setting a screen lock
Setting up Smart Lock
Turning the lock screen off
Setting up HTC Desire 10 pro for the first time
Restoring from your previous HTC phone
Transferring content from an Android phone
Ways of transferring content from an iPhone
Transferring iPhone content through iCloud
Other ways of getting contacts and other content
Transferring photos, videos, and music between your phone and computer
Using Quick Settings
Getting to know your settings
Updating your phone's software
Getting apps from Google Play
Downloading apps from the web
Uninstalling an app
Adding Home screen widgets
Adding Home screen shortcuts
Using stickers as app shortcuts
Grouping apps on the widget panel and launch bar
Moving a Home screen item
Removing a Home screen item
Ringtones, notification sounds, and alarms
What is HTC Themes?
Choosing a Home screen layout
Setting your Home wallpaper
Lock screen wallpaper
Adding or removing a widget panel
Arranging widget panels
Changing your main Home screen
Taking photos and videos
Choosing a capture mode
Taking a photo
Tips for capturing better photos
Quickly adjusting the exposure of your photos
Taking continuous camera shots
Taking a panoramic selfie
Taking a super wide-angle panoramic selfie
Taking a panoramic photo
Using Zoe camera
Recording a Hyperlapse video
Choosing a scene
Manually adjusting camera settings
Taking a RAW photo
How does the Camera app capture RAW photos?
What you can do on Google Photos
Viewing photos and videos
Editing your photos
Enhancing RAW photos
Trimming a video
Editing a Hyperlapse video
What is HTC BlinkFeed?
Turning HTC BlinkFeed on or off
Playing videos on HTC BlinkFeed
Posting to your social networks
Removing content from HTC BlinkFeed
Ways of adding content on HTC BlinkFeed
Customizing the Highlights feed
Using the Clock
Recording voice clips
Listening to FM Radio
Calls, Messages, and Contacts
What can I do during a call?
Setting up a conference call
Making a call with Smart dial
Making a call with your voice
Dialing an extension number
Returning a missed call
Calling a number in a message, email, or calendar event
Switching between silent, vibrate, and normal modes
Sending a text message (SMS)
Sending a multimedia message (MMS)
Sending a group message
Resuming a draft message
Replying to a message
Forwarding a message
Moving messages to the secure box
Blocking unwanted messages
Copying a text message to the nano SIM card
Deleting messages and conversations
Your contacts list
Setting up your profile
Adding a new contact
Editing a contact’s information
Getting in touch with a contact
Importing or copying contacts
Merging contact information
Sending contact information
Checking your mail
Sending an email message
Reading and replying to an email message
Managing email messages
Searching email messages
Working with Exchange ActiveSync email
Adding an email account
What is Smart Sync?
Battery and Storage
Power and storage management
Tips for extending battery life
Using power saver mode
Extreme power saving mode
Displaying the battery percentage
Checking battery usage
Checking battery history
Battery optimization for apps
Freeing up storage space
Types of storage
Should I use the storage card as removable or internal storage?
Setting up your storage card as internal storage
Moving apps and data between the phone storage and storage card
Moving an app to the storage card
Copying files between the phone storage and storage card
Copying files between HTC Desire 10 pro and your computer
Unmounting the storage card
Backup, Transfer, and Reset
Sync, backup, and reset
About HTC Sync Manager
Installing HTC Sync Manager on your computer
Transferring iPhone content to your HTC phone
Adding your social networks, email accounts, and more
Syncing your accounts
Removing an account
Ways of backing up files, data, and settings
Using Android Backup Service
Backing up contacts and messages
Restarting HTC Desire 10 pro (Soft reset)
Resetting network settings
Resetting HTC Desire 10 pro (Hard reset)
Turning the data connection on or off
Managing your data usage
Connecting to VPN
Using HTC Desire 10 pro as a Wi-Fi hotspot
Sharing your phone's Internet connection by USB tethering
What is HTC Connect?
Using HTC Connect to share your media
Streaming music to Blackfire compliant speakers
Streaming music to speakers powered by the Qualcomm AllPlay smart media platform
Streaming music to AirPlay speakers or Apple TV
Connecting a Bluetooth headset
Unpairing from a Bluetooth device
Receiving files using Bluetooth
Turning Bluetooth on or off
Settings and security
Setting default apps
Setting up app links
Disabling an app
Do not disturb mode
Touch sounds and vibration
Setting when to turn off the screen
Changing the display language
HTC BoomSound profile
Turning location services on or off
Controlling app permissions
Turning Magnification gestures on or off
Navigating HTC Desire 10 pro with TalkBack
Automatic screen rotation
Installing a digital certificate
Assigning a PIN to a nano SIM card
< < Menu
Removing an account
Remove accounts from
HTC Desire 10 pro
if you no longer use them. Removing an account does not remove accounts and information from the online service itself.
Accounts & sync
Tap an account type.
If you've signed into multiple accounts under an account type, tap the account to remove.
Some personal data may be retained by the third-party app after you have removed the account from
HTC Desire 10 pro
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