What do I do if I can't detect the hotspot from my device?

If you can't detect your hotspot from your device, here are some things you can try:

• Make sure that HTC 5G Hub‍ Wi‍-Fi hotspot is turned on.
• Make sure that your device's Wi‍-Fi is enabled and in range of HTC 5G Hub‍.
• Make sure the Hide SSID setting is disabled in Wi-Fi hotspot settings.
• Make sure that your device supports the Wi‍-Fi frequency you're using for your hotspot. Some older devices don't support 5 GHz hotspots.

How do I change the frequency of my Wi‍-Fi hotspot?

HTC 5G Hub‍ supports both 2.4 GHz and 5 GHz Wi‍-Fi hotspots.

5 GHz can allow faster maximum speeds, but may not be supported by some older devices. 2.4 GHz has wider compatibility and may have better coverage, but has much lower maximum speeds and is prone to interference. Choose 2.4 GHz if your devices do not support 5 GHz.

1. Press and hold the POWER button, then tap HTC 5G Hub mode in the selection menu.

   If Android mode appears in the menu, it means you're already in HTC 5G Hub mode.

2. From the Dashboard, find and tap Tap here to set up Wi-Fi HOTSPOT.
3. Tap Advanced > AP band, then tap the corresponding frequency.
   Note: Your hotspot will briefly disconnect while changing to the new frequency.