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HTC 10
Guide Downloads
FAQ
Calls and SIM
When not in a call, how do I make the Phone dialer list my contacts with their profile pictures and not the call history?
Can I cut my micro SIM to a nano SIM so it can fit in my phone?
Settings and others
How do I find the IMEI/MEID and serial number of my phone?
Why is my phone talking to me? How do I turn this off?
How do I enable or disable a device administrator app?
How do I make the backlight of the hardware buttons to be always on?
How do I turn off the vibration when I type on the TouchPal keyboard?
Why don't I hear incoming call and text message notifications while I'm in a call?
There's recurring sound and vibration when I have unread notifications. How do I make it stop?
Why can't I customize the items in the Quick Settings panel?
Camera
Photos appearing blurred? Here are some tips
Why do my captured portrait shots display in landscape orientation on my computer?
Why can't I take a photo while recording video?
Why does my phone stop recording automatically?
Can I keep the camera on standby to save battery, and how?
Backup and transfer
How do I back up my photos and videos?
How do I copy files between my phone and computer?
I was using HTC Backup before. Why isn't HTC Backup available on my phone?
How do I get HTC Sync Manager to recognize my phone?
Can I share media files to and from other phones using Wi-Fi Direct?
Audio and display
Can I separately adjust the ringtone and notification sound volume?
How do I turn off the shutter sound when I capture the screen?
Why can't I use picture-in-picture when playing YouTube videos?
I think my microphone is broken. What should I do?
Can I change the system font style and size on my phone?
How do I set my favorite song or music as my ringtone?
Applications
How do I sign in to my Microsoft email account from the Mail app?
Why are the apps on my phone crashing and force closing?
How do I know if I've installed a malicious third-party app on my phone?
How do I set the default SMS app?
How do I see the list of running apps?
How do I enable developer's options?
Why doesn't Google Assistant launch when I say, "OK Google"?
I keep exiting the game I'm playing because I pressed the RECENT APPS or BACK button by accident. How can I avoid this?
What is screen pinning, and how do I pin an app?
What does Google Play Protect do, and how do I check if it's enabled?
How can unread text messages be shown in bold in the HTC Messages app?
How can I adjust the font size in HTC Messages?
Why can't I play WMA music files in Google Play Music?
Is there a way to show the weather on the lock screen even when GPS is off?
Why don't app icons show the unread count anymore, such as unread messages and notifications?
Why is my phone not responding to Motion Launch gestures?
Can I do the same things in Google Photos that I used to do in HTC Gallery?
I keep getting prompted to grant permissions when using apps. Why is that?
Wireless and networks
How do I add the access point to my mobile operator's network?
How do I share my phone's Internet connection with other devices?
How do I know if my phone can be used in another country's local network?
Can the phone automatically switch to the mobile network when Wi-Fi is absent or weak?
I sent some files via Bluetooth to my computer. Where are they?
System performance
How do I get help on my phone when there's a problem?
What should I do before I update the software of my phone?
What should I do if I am unable to install software updates?
How do I test the audio, display, and other parts of my phone?
In the Notifications panel, how do I remove the notification that says a certain app is running in the background?
How do I check the latest software updates for my phone?
Why is my phone acting sluggish and freezing?
Why does my phone turn off by itself?
What should I do if my phone gets too warm or hot?
What's the best way to end or close apps?
How do I check how much memory my phone has and how much memory is being used?
How do I restart my phone into Safe mode?
Storage
How do I copy or move files and folders to my storage card?
How do I view the files and folders from my USB drive?
When formatting my storage card for use as internal storage, I see a message saying the card is slow. Why is that?
My phone is brand new, but the available storage is lower than the total capacity. Why is that?
What's the difference between using the microSD card as removable storage and internal storage?
Power and charging
After the screen has been off for a while, why am I not receiving mail and instant message notifications? Internet radio broadcast also stopped.
How does Qualcomm Quick Charge 3.0 work?
How do I save battery power?
What can I do if my phone will not power on?
How do I reboot the phone using hardware buttons?
What can I do if my phone keeps rebooting or won't boot all the way to the Home screen?
What should I do if my phone will not charge?
Why does my battery drain so quickly?
How does Doze mode save battery power?
Why are Power saver and Extreme power saving mode both grayed out?
How does App standby in Android save battery power?
In Settings, what is Battery optimization used for?
Am I required to use the provided USB Type-C cable or can I use a third-party cable?
Can I use a micro USB to USB Type-C adapter so I can use my existing USB cables?
How does the USB Type-C connector differ from the micro USB connector on my old phone?
Is my phone backwards compatible with charging accessories that don't support Qualcomm Quick Charge 3.0?
Security
Why doesn't the phone wake up when I touch the fingerprint scanner?
Why can't I unlock the screen with my fingerprint when using Exchange ActiveSync?
How do I get past the Google login screen after I reset my phone?
What can I do if I forgot my screen lock password, PIN, or pattern on my phone?
What should I do when my phone gets lost or stolen?
What is Smart Lock and how do I use it?
Why am I prompted to enter a password to decrypt my phone when I restart or turn it on?
When I removed my screen lock, a message appears saying device protection features will no longer work. What does device protection mean?
Why won't my phone lock even when I've already set up a screen lock password?
Getting Started
Your first week with your new phone
Motion Launch
Selecting, copying, and pasting text
Entering text
Restarting HTC 10 (Soft reset)
Turning icon badges on or off
Lock screen
Notifications
How can I type faster?
Getting help and troubleshooting
HTC Sense Home
Sleep mode
Motion gestures
Touch gestures
Capturing your phone's screen
Travel mode
Using Quick Settings
Getting to know your settings
What's new
Android 8.0
Unboxing and setup
Adding your social networks, email accounts, and more
HTC 10
Back panel
Card tray
nano SIM card
Storage card
Charging the battery
Switching the power on or off
Setting up HTC 10 for the first time
Fingerprint scanner
Updates
Installing a software update
Installing an application update
Installing app updates from Google Play Store
Software and app updates
Personalizing
Home screen layout and fonts
Changing the default font size
Adding or removing a widget panel
Changing your main Home screen
Setting your Home screen wallpaper
Widgets and shortcuts
Launch bar
Adding Home screen widgets
Adding Home screen shortcuts
Grouping apps on the widget panel and launch bar
Moving a Home screen item
Removing a Home screen item
Sound preferences
Changing your ringtone
Changing your notification sound
HTC BoomSound for speakers
HTC BoomSound for headphones
Personal audio profile
Setting the default volume
Camera
Taking photos and videos
Taking a panoramic photo
Tips for capturing better photos
Recording video
Taking continuous camera shots
Using HDR
HTC Camera
Choosing a capture mode
Taking a photo
Setting the photo quality and size
Selfies
Quickly adjusting the exposure of your photos
Advanced camera features
Manually adjusting camera settings
Taking a RAW photo
How does the Camera app capture RAW photos?
Using Zoe camera
Recording a Hyperlapse video
Recording videos in slow motion
Choosing a scene
Applications
Installing and removing apps
Uninstalling an app
Getting apps from Google Play Store
Downloading apps from the web
HTC Ice View
Choosing which notifications to display on the phone case
Launching the camera from your phone case
Controlling music playback from the phone case
Handling phone calls
Turning some functions on or off from HTC Ice View
Viewing app notifications from HTC Ice View
Google Photos
Trimming a video
Changing the playback speed of a slow motion video
Editing a Hyperlapse video
What you can do on Google Photos
Viewing photos and videos
Editing your photos
Enhancing RAW photos
Working with apps
Accessing your apps
App shortcuts
Working with two apps at the same time
Using picture-in-picture
Arranging apps
Setting default apps
Setting up app links
Disabling an app
Controlling app permissions
Switching between recently opened apps
HTC apps
HTC BlinkFeed
HTC Themes
Boost+
Mail
Weather
Voice Recorder
Clock
Calls, Messages, and Contacts
Phone calls
Making a call with Smart dial
Dialing an extension number
Speed dial
Calling a number in a message, email, or calendar event
Emergency call
Receiving calls
What can I do during a call?
Setting up a conference call
Call History
Switching between silent, vibrate, and normal modes
Home dialing
SMS and MMS
Sending a text message (SMS)
How do I add a signature in my text messages?
Sending a multimedia message (MMS)
Sending a group message
Forwarding a message
Moving messages to the secure box
Blocking unwanted messages
Copying a text message to the nano SIM card
Deleting messages and conversations
Contacts
Getting in touch with a contact
Importing or copying contacts
Merging contact information
Sending contact information
Contact groups
Private contacts
Your contacts list
Adding a new contact
Editing a contact’s information
Battery and Storage
Battery
Displaying the battery percentage
Checking battery usage
Checking battery history
Battery optimization for apps
Using power saver mode
Extreme power saving mode
Tips for extending battery life
Storage
Types of storage
Setting up your storage card as internal storage
Moving apps and data between the phone storage and storage card
Moving an app to or from the storage card
Should I use the storage card as removable or internal storage?
Copying files between HTC 10 and your computer
Freeing up storage space
Unmounting the storage card
Copying or moving files between the phone storage and storage card
Backup, Transfer, and Reset
Backup and reset
Ways of backing up files, data, and settings
Backing up contacts and messages
Resetting network settings
Backing up HTC 10
Resetting HTC 10 (Hard reset)
Transfer
Ways of transferring content from your previous phone
Transferring content from an Android phone
Transferring iPhone content through iCloud
Other ways of getting contacts and other content
Transferring photos, videos, and music between your phone and computer
Connectivity
Internet connections
Turning the data connection on or off
Installing a digital certificate
Managing your data usage
Wi-Fi connection
Connecting to VPN
Using HTC 10 as a Wi-Fi hotspot
Sharing your phone's Internet connection by USB tethering
Wireless sharing
Turning Bluetooth on or off
Connecting a Bluetooth headset
Unpairing from a Bluetooth device
Receiving files using Bluetooth
Using NFC
What is HTC Connect?
Settings
Common settings
Night mode
Adjusting the display size
Glove mode
Touch sounds and vibration
Changing the display language
Automatic screen rotation
Setting when to turn off the screen
Screen brightness
Location settings
Do not disturb mode
Airplane mode
Security settings
Setting a screen lock
Setting up Smart Lock
Turning the lock screen off
Assigning a PIN to a nano SIM card
Accessibility settings
Accessibility features
Accessibility settings
Turning Magnification gestures on or off
TalkBack
< < Menu
Entering text
The keyboard becomes available when you tap a text field in an app.
Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation marks and symbols.
Tap
to enter an uppercase letter. Tap twice to turn on caps lock.
Press and hold keys with gray characters at the top or bottom to enter numbers, symbols, or accented letters. Some keys have multiple characters or accents associated with them.
Tap
to show number and symbol keys. Tap
to return to the main keyboard.
Tap
to choose from a wide selection of emojis.
Tap
to check out more features, options, and settings.
You can resize the keyboard space, change the layout and design, download dictionaries, and more.
Press
to close the onscreen keyboard.
Entering text by speaking
Tap an area where you want to enter text.
On the onscreen keyboard, press and hold
.
When you see the microphone button and the words "Speak now", say the words you want to enter.
Enter punctuation marks by saying the name.
For example, say "
comma
".
Enabling smart keyboard options
Turn on the keyboard's advanced features to help you type faster, such as contextual prediction, auto-correction, and more.
From the
Home
screen, swipe up and then tap
Settings
>
Language & keyboard
.
Tap
Virtual keyboard
>
TouchPal - HTC Sense Version
>
Smart input
.
Select the options to enable.
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