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HTC U20 5G
Guide Downloads
FAQ
Power and charging
What can I do if my phone will not power on?
What can I do if my phone keeps rebooting or won't boot all the way to the Home screen?
What should I do if my phone will not charge?
Why does my battery drain so quickly?
Security
What can I do if I forgot my screen lock password, PIN, or pattern?
How do I find or erase my phone with Find My Device?
What is Smart Lock and how do I use it?
Why won't my phone lock even when I've already set up a screen lock password?
Storage, backup, and transfer
After installing the software update, why can't I set up a new SD card as internal storage?
After installing the software update, what happens to my SD card that was set as internal storage?
How do I set up my SD card as portable storage?
Google Photos won't let me delete photos from my SD card. What do I do?
How do I copy or move files and folders to my storage card?
How do I view the files and folders from my USB drive?
How do I copy files between my phone and computer?
Apps
Why doesn't Google Assistant respond when I say, "Hey Google"?
Why are the apps on my phone crashing and force closing?
How do I know if I've installed a malicious third-party app?
How do I set the default SMS app?
How do I enable developer options?
System performance
Why is my phone acting sluggish and freezing?
Why does my phone turn off by itself?
What should I do if my phone gets too warm or hot?
How do I restart my phone into Safe mode?
Wireless and networks
Can I change to another NFC payment app on my phone, and how?
How do I share my phone's Internet connection with other devices?
I sent some files via Bluetooth to my computer. Where are they?
How do I add my operator's Access Point Name to my phone?
Settings and others
Can I cut my micro SIM to a nano SIM so it can fit in my HTC device?
How do I find the IMEI/MEID and serial number of my phone?
How do I enable or disable a device administrator app?
Getting Started
Unboxing and setup
HTC U20 5G overview
Inserting nano SIM and microSD cards
Charging the battery
Switching the power on or off
Setting up your phone for the first time
Adding accounts
Ways to unlock HTC U20 5G
Changing your nano SIM card settings
Your first week with your new phone
Changing the way you navigate HTC U20 5G
Capturing your phone's screen
Turning Sleep mode on or off
Touch gestures
Home screen
Lock screen
Using Quick Settings
Adjusting the volume and sound settings
Restarting HTC U20 5G (Soft reset)
Accessing your settings
Notifications
Selecting, copying, and pasting text
Entering text
Updates
Checking for security updates
Installing app updates from Google Play Store
Checking your system software version
Checking for system software updates
Personalizing
Home screen layout
Changing your wallpaper
Adding apps to the Home screen
Adding Home screen widgets
Organizing apps into folders
Adding or removing a Home screen panel
Camera
Taking photos and videos
Quad cameras
Getting started with the Camera app
Focusing and zooming
Choosing a capture mode
Taking a photo
Scene detection
Taking burst shots
Taking portraits or selfies
Recording video
Taking an ultra-wide photo
Taking a close-up photo
Taking a panoramic photo
Scanning codes
Applications
Installing and removing apps
Getting apps from Google Play Store
Downloading apps from the web
Uninstalling an app
Working with apps
App shortcuts
Switching between recently opened apps
Working with two apps at the same time
Using picture-in-picture
Controlling app permissions
Choosing which apps have access to your location
Setting default apps
Setting up app links
Disabling an app
Using apps
Using the Clock
Checking Weather
What you can do on Google Photos
Sound Recorder
Calls, Messages, and Contacts
Phone calls
Making a call
Returning a missed call
Answering or rejecting a call
What can I do during a call?
Setting up a conference call
Call history
Blocking a phone number
SMS and MMS
About the Messages app
Sending a text message (SMS)
Sending a multimedia message (MMS)
Sending a group message (SMS)
Replying to a message
Forwarding a message
Blocking messages from unwanted contacts
Deleting messages and conversations
Contacts
Your contact list
Adding a new contact
Editing contact information
Grouping contacts into labels
Battery and Storage
Battery
Tips for extending battery life
Using Battery Saver mode
Displaying the battery percentage
Checking battery usage
Battery optimization for apps
Enabling background restriction in apps
Storage
Types of storage
Freeing up storage space
Copying or moving files between the built-in storage and storage card
Copying files between HTC U20 5G and your computer
Unmounting the storage card
Backup, Transfer, and Reset
Transfer
Ways of getting content from your previous phone
Transferring content from an Android phone
Transferring photos, videos, and music between your phone and computer
Backup and reset
Backing up HTC U20 5G
Backing up photos and videos
Resetting network settings
Resetting HTC U20 5G (Hard reset)
Connectivity
Internet connections
Turning the data connection on or off
Managing your data usage
Wi-Fi connection
Connecting to VPN
Installing a digital certificate
Using HTC U20 5G as a Wi-Fi hotspot
Sharing your Internet connection over USB
Wireless sharing
Turning Bluetooth on or off
Connecting a Bluetooth headset
Unpairing from a Bluetooth device
Receiving files using Bluetooth
Using NFC
Settings
Security
Setting a screen lock
Setting up Smart Lock
Turning the lock screen off
Fingerprint scanner
Assigning a PIN to a nano SIM card
Common settings
Changing your ringtone
Changing your notification sound
Turning the location setting on or off
Airplane mode
Setting when to turn off the screen
Screen brightness
Dark theme
Night Light
Changing the default font size
Adjusting the display size
Touch sounds and vibration
Changing the display language
Do not disturb mode
< < Menu
Common settings
Changing your ringtone
Changing your notification sound
Turning the location setting on or off
Airplane mode
Setting when to turn off the screen
Screen brightness
Dark theme
Night Light
Changing the default font size
Adjusting the display size
Touch sounds and vibration
Changing the display language
Do not disturb mode
Can’t find what you’re looking for?
Contact Us
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Support
HTC U20 5G
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English - Quick start guide
English - User manual
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