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Why are none of my results showing up in my UA Record account?

Your UA Scale may not be syncing with your UA Record account if your UA Scale has no Internet connection. Make sure your UA Scale is within range of a Wi‍-Fi router that supports Wi‍-Fi 802.11 b/g.

If you connected your UA Scale to a Wi‍-Fi network that requires a security certificate, then your UA Scale won't be able to access the network.

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