Battery

Your UA Scale is powered by four AA batteries which come preinstalled.

Pairing your UA Scale with UA Record

Set up your UA Scale with your UA Record account and Wi‍-Fi connection so it can automatically lo...

Positioning your UA Scale for use

Before using your UA Scale, you'll need to find a proper place to put it. ...

Measuring your weight

Your UA Scale measures your weight and automatically keeps track of it in UA Record. You can also...

Caring for your UA Scale

Follow these tips to properly care for your UA Scale. ...

Unpairing your UA Scale

You can easily unpair your UA Scale from your UA Record account if you need to. ...

Resetting your UA Scale

Resetting your UA Scale clears all data stored on your UA Scale including the profiles. ...

Why can't I connect to my Wi‍-Fi network?

Your Wi‍-Fi router must support Wi‍-Fi 802.11 b/g. Other Wi‍-Fi protocols are not supported. Ad...

Why am I getting different weight results?

Make sure your UA Scale is placed directly on solid and level ground. Avoid placing the scale on...

Why are none of my results showing up in my UA Record account?

Your UA Scale may not be syncing with your UA Record account if your UA Scale has no Internet con...