Worried that you might lose important stuff on
HTC U11 before you remove content from the storage, do a factory reset, or upgrade to a new phone.
your Google Account to automatically back up app data and settings including Wi-Fi passwords to Google Drive™. See Backing up HTC U11.
Use Google Photos to automatically back up your photos and videos.
HTC Sync Manager
HTC Sync Manager to import music, photos, and videos from
HTC U11 to your computer. You can also sync locally stored contacts and playlists between
HTC U11 and your computer.
HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of
HTC U11 on your computer.
Other backup options
If you want, you can separately back up your data or files.
Some apps allow you to back up data to the storage card—if it's used as removable storage—so you can easily restore them after a factory reset. Just make sure not to erase the storage card when you do a factory reset.
In certain apps, you may be able to use the phone storage for backing up and restoring app data. If an app is causing some problem and you need to clear its data to try resolving the problem, back up the app data to the phone storage first.
Back up your text messages to the storage card or phone storage, or save them as an email attachment.
- Save contacts and other personal data to your online accounts so you can just sync them when switching to another phone.
- If you have locally stored contacts in the
People app, export them to the storage card or phone storage.
HTC U11 to your computer as a disk drive to manually copy and paste files to your computer.
| Check other apps to see if they support exporting data to the storage card or phone storage.