HTC U23 pro‎

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Inserting nano SIM and microSD cards

Important:
  • Use a standard nano SIM only. Don't cut a larger SIM card to fit. It's thicker than a standard nano SIM card and may get stuck in the slot.
  • The microSD card is optional and sold separately.
  • If you're using your old microSD card, make sure you have backups of your content on a computer or cloud storage before inserting the card. You may be prompted to format the card.
  1. Hold the phone face up.
  2. Insert and push the tip of the tray eject tool that came in the box (or a small bent paperclip) into the tray eject hole until the tray ejects, and then pull the tray out.
  3. With the gold contacts facing up, place your main nano SIM card on the top side of the tray. Make sure to align the cut-off corner of the card to the notch in the holder.
    Note: When inserting the nano SIM card, press the card against the tab in the tray to fix it in place.
  4. Flip the tray over to the bottom side, and then place either your second nano SIM card or a microSD™ card with the gold contacts facing up.
    Note: When inserting the nano SIM or microSD card, press the card against the tab in the tray to fix it in place.
  5. With the top side of the tray facing up, insert the tray back into the slot.
  6. Make sure the tray is flush with the side of the phone.
Note:
  • You need a 5G NR/4G LTE plan to use your operator's 5G NR/4G LTE network for voice calls and data services. Check with your operator for details.
  • Dual SIM supports both 5G NR and 4G LTE SIM cards. Only one card can use 5G NR at a time.
  • You can choose the preferred card to use for your mobile data connection. To find out how, see Changing your nano SIM card settings.
Follow the same procedure above to pull the tray out and remove your cards. Before pulling out the tray, make sure to unmount your microSD card first. See Unmounting the storage card.
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