Ways of getting content from your previous phone

From an Android phone

There are two ways you can do:

• Use your Google Account to back up and restore data.

  Back up your old phone to your Google Account first. When you set up HTC Desire 20 pro for the first time, sign in to your Google Account and restore your old phone's data to HTC Desire 20 pro.

• Use the HTC Transfer Tool.

  On your old HTC or other Android phone, download the HTC Transfer Tool and use it to transfer your content to HTC Desire 20 pro. See Transferring content from an Android phone.

From an iPhone

Download and install the Google Drive™ app on your iPhone, and use it to back up iPhone content to your Google Account.

On HTC Desire 20 pro, go to Settings, and then tap System > Get content from another phone > iPhone to see the instructions. Or visit https://www.android.com/switch/.