Depending on the operating system in your old phone, choose the proper method of getting its content onto 
		HTC U11. 
	 
From an 
		  Android phone
There are two ways you can do: 
		
- Use your 
				Google Account to back up and restore data. 
			 
Back up your old phone to your 
				Google Account first. When you set up 
				HTC U11 for the first time, sign in to your 
				Google Account and restore your old phone's data to 
				HTC U11. 
			  
- Use the 
				HTC Transfer Tool. 
			 
On your old HTC or other 
				Android phone, download the 
				HTC Transfer Tool and use it to transfer your content to 
				HTC U11. See 
				Transferring content from an 
	 Android phone. 
			  
From an 
		  iPhone
Download and install the 
		  Google Drive app on your 
		  iPhone, and use it to back up 
		  iPhone content to your 
		  Google Account. 
		
On 
		  HTC U11, go to 
		  Settings, and then tap 
		   to see the instructions. Or visit 
		  https://www.android.com/switch/.