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RE
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FAQ
GETTING STARTED
GETTING STARTED
What are the requirements for downloading and installing the RE app on my phone?
Which devices are not compatible with the RE app?
When pairing my RE and phone, how do I know which one is my RE from the list of devices?
The RE app can't detect my RE. What should I do?
Why is the Internet connection intermittent while my RE is connected to my phone?
Does RE support 5GHz Wi-Fi?
What types of Wi-Fi security can RE support?
Why can't I find a particular Wi-Fi network when setting up the RE app?
How can I prevent an unauthorized device from connecting to my RE?
If my phone is already connected to a Bluetooth device, can I still connect it to my RE?
Why do I need to manually connect my RE to my Wi-Fi network every time I use the RE app for iOS?
What should I do when I can't connect my smart device to my RE?
I forgot my password. What should I do?
Why is the Live viewfinder on the RE app sometimes choppy?
How much storage do I have on RE?
How do I change the battery?
Why does my RE power on even when I didn't touch it?
How do I know if I have framed my photo or video correctly?
My battery doesn't last as long as advertised. Why does it drain quickly?
How do I turn RE off completely?
Why does my RE get very warm?
Why do I get a lot of blank photos captured on RE?
Can I connect my RE to multiple phones at the same time?
When I connect my RE to my phone, I get the error message "90". What does it mean?
My RE emits a continuous beeping sound. What does this mean?
Why doesn't the Live viewfinder rotate when I turn my RE sideways?
My RE doesn't respond when I press the Shutter button. How do I fix this?
My RE won't charge. What's the problem?
Discover
Introducing RE
Storage card
Battery
Waterproof protection
RE app
Wrist lanyard
Set up
Setting up your RE for the first time
Pairing your RE and your phone for the first time
Connecting your RE and phone
Exploring basic and advanced settings
Checking for firmware updates
Disconnecting your RE and phone
Take photos and videos
Getting to know the Live viewfinder
Turning Ultra-wide angle on or off
Taking photos
Recording videos
Recording slow motion videos
Creating time-lapse videos
View, edit, and share
Viewing photos and videos
Sorting media by type
Removing fisheye effect
Downloading photos and videos from your RE
Sharing photos and videos
Copying media files from your RE to your computer
Deleting photos and videos
Reset
Formatting your storage card
Resetting your RE to factory settings
Stream live with RE
About live streaming
Setting up your RE for live streaming
Sharing your live stream via email or social networks
Inviting contacts to watch your live stream
Recording a live stream
Back up
Backing up photos and videos to your online storage
Backing up your media files
< < Menu
My
RE
emits a continuous beeping sound. What does this mean?
Open the
microSD
card slot located at the bottom of
RE
, and make sure you have a
microSD
card inserted in your
RE
.
Submit
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