HTC Desire 12‎

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What should I do before I update the software of my phone?

Before you download and install a new software update on your phone, ensure that your phone is ready for the update by doing the steps below.
  • Back up the data and files that you want to keep.
  • If your phone uses Android 6 Marshmallow or higher, check if it has enough memory in Settings > Memory.
  • Charge your phone to more than 50%.
  • Connect to the Internet using a stable mobile data or Wi‍-Fi connection.
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