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RE
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FAQ
GETTING STARTED
GETTING STARTED
My RE won't charge. What's the problem?
My RE doesn't respond when I press the Shutter button. How do I fix this?
Why doesn't the Live viewfinder rotate when I turn my RE sideways?
My RE emits a continuous beeping sound. What does this mean?
When I connect my RE to my phone, I get the error message "90". What does it mean?
Can I connect my RE to multiple phones at the same time?
Why do I get a lot of blank photos captured on RE?
Why does my RE get very warm?
How do I turn RE off completely?
My battery doesn't last as long as advertised. Why does it drain quickly?
How do I know if I have framed my photo or video correctly?
Why does my RE power on even when I didn't touch it?
How do I change the battery?
How much storage do I have on RE?
Why is the Live viewfinder on the RE app sometimes choppy?
I forgot my password. What should I do?
What should I do when I can't connect my smart device to my RE?
Why do I need to manually connect my RE to my Wi-Fi network every time I use the RE app for iOS?
Does RE support 5GHz Wi-Fi?
Why is the Internet connection intermittent while my RE is connected to my phone?
The RE app can't detect my RE. What should I do?
When pairing my RE and phone, how do I know which one is my RE from the list of devices?
Which devices are not compatible with the RE app?
What are the requirements for downloading and installing the RE app on my phone?
If my phone is already connected to a Bluetooth device, can I still connect it to my RE?
How can I prevent an unauthorized device from connecting to my RE?
Why can't I find a particular Wi-Fi network when setting up the RE app?
What types of Wi-Fi security can RE support?
Discover
Introducing RE
Storage card
Battery
Waterproof protection
RE app
Wrist lanyard
Set up
Setting up your RE for the first time
Pairing your RE and your phone for the first time
Connecting your RE and phone
Exploring basic and advanced settings
Checking for firmware updates
Disconnecting your RE and phone
Take photos and videos
Getting to know the Live viewfinder
Turning Ultra-wide angle on or off
Taking photos
Recording videos
Recording slow motion videos
Creating time-lapse videos
View, edit, and share
Viewing photos and videos
Sorting media by type
Removing fisheye effect
Downloading photos and videos from your RE
Sharing photos and videos
Copying media files from your RE to your computer
Deleting photos and videos
Stream live with RE
About live streaming
Setting up your RE for live streaming
Inviting contacts to watch your live stream
Recording a live stream
Sharing your live stream via email or social networks
Back up
Backing up your media files
Backing up photos and videos to your online storage
Reset
Formatting your storage card
Resetting your RE to factory settings
< < Menu
Sorting media by type
Easily locate a photo or video by filtering the photos and videos on your
RE
and display a particular media type.
On your
iPhone
When you see the thumbnails of photos and videos on your
RE
, tap the buttons below the screen to go to see thumbnails of the same media type.
On your
Android
phone
When you see the thumbnails of photos and videos on your
RE
, tap
, and then select a media type to show.
Submit
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RE
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