Guide Downloads

< < Menu

The RE app can't detect my RE. What should I do?

If you can't find your RE from the Pick your RE screen, you can try the following steps:
  • Tap to scan for available devices again.
  • Make sure that your RE is powered on and within 10 meters of your phone.
  • Check that RE is not connected to another phone.
  • Reset your RE.
  • Relaunch the RE app and try pairing your RE and phone again.
Was this information helpful?

Can’t find what you’re looking for?