What do I do if my Wi-Fi hotspot is slow?

There are several things that could make your hotspot slow. Here are some tips to get the most out of your hotspot:

• Make sure you have a fast mobile data connection with strong signal on HTC 5G Hub‍. You can check signal strength from the Dashboard.
• Make sure your device has a strong Wi-Fi connection to HTC 5G Hub‍ by checking the signal indicator on your device.
• If you have many devices or a noisy Wi-Fi environment, you may want to use a 5 GHz hotspot. This frequency can provide a higher maximum speed and is less prone to interference, but some devices may not support it. Make sure your device supports 5 GHz hotspots before using this feature.

How do I change the frequency of my Wi‍-Fi hotspot?

HTC 5G Hub‍ supports both 2.4 GHz and 5 GHz Wi‍-Fi hotspots.

5 GHz can allow faster maximum speeds, but may not be supported by some older devices. 2.4 GHz has wider compatibility and may have better coverage, but has much lower maximum speeds and is prone to interference. Choose 2.4 GHz if your devices do not support 5 GHz.

1. Press and hold the POWER button, then tap HTC 5G Hub mode in the selection menu.

   If Android mode appears in the menu, it means you're already in HTC 5G Hub mode.

2. From the Dashboard, find and tap Tap here to set up Wi-Fi HOTSPOT.
3. Tap Advanced > AP band, then tap the corresponding frequency.
   Note: Your hotspot will briefly disconnect while changing to the new frequency.