If you're experiencing a device issue or you've forgotten the password you've set on the
RE app, you can factory reset your
RE using its hardware Reset button.
-
Hold your
RE with the lens facing up.
-
Open the
microSD slot cover located at the bottom of your
RE.
-
Press and hold the Shutter button, and at the same time, push the tip of a small bent paperclip onto the Reset button.
-
Release the Reset button.
-
Continue to press and hold the Shutter button until you hear the startup sound.