If your weight has changed by 5 kg (11 lbs) or more, or if you are in close in weight to another user of your UA Scale, your UA Scale may not recognize you.
- Step onto your UA Scale to turn it on and immediately start measuring your weight.
-
After weighing, if your UA Scale shows Hi there or another profile name instead of yours, step off of your UA Scale and press
to change the profile.
- Press
until you see the name you used on your UA Record account.
- Press to select the profile.
Note: If you don't see your profile name, someone may have deleted your profile from your
UA Scale. See
Reconnecting a profile.
