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I'm having problems syncing my contacts
You may be experiencing any of these issues:
  • Contacts from your online accounts do not appear on your phone after you have tried to sync them.
  • Contacts from your phone do not appear in your online accounts after you have tried to sync them.
  • The contact synchronization process is slow, stops, or never seems to complete.
Check your phone is set up for successful synchronization. Follow these steps:
  1. Synchronizing data between your phone and online accounts requires network coverage. Make sure you have signal on your device by accessing the internet on your device via your data connection or Wi‍-Fi network.
  2. Make sure the contacts you want to sync are all stored on your phone and not on the SIM card.
  3. Check your phone is set to sync its contacts by going to Settings > Accounts and checking Auto-sync data.
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