HTC U Ultra‎

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Restoring from your previous HTC phone

If you were using HTC Backup on your previous HTC phone, you need to download and use the HTC Restore app on HTC U Ultra to restore your backup.
Important: Depending on the amount of content, restoring a backup to HTC U Ultra through your data connection may incur additional data costs and take a long time. Using a Wi‍-Fi connection is recommended.
  1. After you've finished setting up HTC U Ultra, slide the Notifications panel open, and then tap the Transfer or restore your content notification.

    If you don't see this notification, go to Settings and then tap Backup & reset.

  2. Tap Restore from HTC backup.

    If the HTC Restore app is not installed on the phone, you'll be prompted to download and install HTC Restore.

  3. Tap Restore from HTC backup.
  4. Sign in with the account you used to back up your old phone.
  5. Choose the backup to restore to HTC U Ultra.
  6. If prompted, choose whether to use a mobile data or Wi‍-Fi connection for restoring your backup.
  7. Follow the onscreen instructions to restore your backup.
  8. Slide open the Notifications panel to check if there's any notification to finish restoring your backup.

Free apps from Google Play will be restored in the background, and you can track the progress via a notification in the status bar. To restore paid apps, you need to download and install them from Google Play.

Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts will be reorganized as in your backup after all of your apps have been installed. You can continue using HTC U Ultra while apps are being restored.

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