This privacy policy (the “ Policy ”) describes how HTC Corporation and our related companies (“ HTC ” or " We / Our / us ") collect, use and share personal information that we collect from you as a user of HTC websites, devices, applications and services (together, the “ Services ”). HTC strives to comply with all laws that apply to our handling of information collected about you. This Policy is subject to those laws that may be more strict than as outlined here. The term “ related companies ” means HTC Corporation, HTC America, Inc., HTC Europe Ltd. Inc and HTC affiliates which collect and process your personal information in the countries you are located.
We may add to, or amend, this Policy with other notices. We may also post different privacy policies for some Services and, when we do so, this Policy does not apply. For example, where applicable, separate policies apply to information collected from your device through Tell HTC Usage and Tell HTC Error Reporting.
You have the right to object to us using, sharing or carrying out any activity with your personal information (in certain circumstances) including using your personal information for direct marketing (i.e. receiving emails from us notifying you about other services which we think will be of interest to you or being contacted with varying potential opportunities). Contact us at any time with the details provided in the contact section below for more detail and to exercise this right where applicable.
NOTE: Your wireless operator, mobile operating system provider and/or third-party applications, toolbars, services, “plug-ins”, social media platforms and websites may also collect, use and share information about you and your device and your usage. HTC’s privacy policies do not cover any third parties, their products, actions or their services. HTC does not control how third parties collect, use or secure your data. For information about third-party privacy practices, please consult their privacy policies. Only download applications from, and interact and connect with, reputable third parties.
When you use our Services, you may provide information to us, both online and offline, including, for example: your name, email address, street address, phone numbers, fax number, date of birth, device identifiers, location data, your provider information, photos, videos and demographics (gender, company or organisation name, occupation, language preference, city, country, postcode, area code, time zone, etc.). If you purchase Services from us, we may also store your credit card numbers or other payment information, as required. We may hold and associate any information you provide us with together with information gathered from other sources, including the social accounts that you choose to associate with your use of the Services, or with information we receive from other companies.
When you use the Services, we automatically collect some information. We may collect information about your usage of and activity on our Services. When you visit our websites, information we may automatically log includes, for example, your operating system, Internet Protocol (IP) address, access times, browser type and language and the website that you visited before visiting our website. When you use our devices, download and use our applications, or access the Services from your device, we may also log information related to your device and your use of our applications and Services. We may log, for example, the date you activate your device, your location, phone number, device type, serial number, device identifiers (e.g., IMEI, MEID, serial number, CID, MID and MCC ID Number or SIM card ID), the types and versions of mobile operating systems on your device, applications and software you install and use and how you use them, content you view or use and time-stamped logs of data exchanges.
If you use the Services to back up and store your device data and content with an independent third party service provider, we will collect certain information needed to help restore your data and content to your device, such as your device settings and the names of files and applications that you wish to back up. We may also log information about you using web beacons, cookies, local shared objects (LSOs) and similar methods as described in our cookie policy . We may automatically link any of the information that we collect about you using these methods, to information that you provide us and any other information that we collect about you in accordance with this Policy.
For the United States: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118
Usage Data and Error Reporting
.
In addition to the information we automatically collect, as described
above, we may collect more detailed de-identified data about your device
usage and error report data about your device (formerly called Tell HTC
Experience and Tell HTC Error Report on older devices). When you
participate in these programmes, you help us to understand how you use
your device and improve HTC devices and other HTC and trusted partner
products and services. HTC may re-identify this data when appropriate;
for example, when you request technical support, choose to use a
specific HTC service or app, or create an HTC Account. To learn more
about usage and error reporting on your device, and/or to change your
option to participate, go to “Settings” on your device. Usage and error
data settings will not affect HTC’s collection of de-identified
activation data or data about specific HTC apps and services you choose
to use, including HTC Account, and are otherwise subject to limitations
described in this Policy.
Others, including third party analytics
service providers and third party ad service providers, as described in
the section below, may also automatically collect the same or similar
information about you and your device when you use the Services,
including personally identifiable information about your online
activities over time and across third party website and applications.
Some of our HTC e-store is operated by third parties, such as Luzern. When you purchase products through that e-store you enter into terms and conditions with Luzern and they have a separate privacy policy available on the site. Luzern is a data controller in its own right. Luzern share certain user transaction data with us for our sales reports, better understanding of customer behavioural analysis or other legitimate purpose as described in this Policy.
Other information for Advertising
We may use third-party ad
service providers to serve ads in our Services. We may also use third
parties to deliver or help us deliver HTC-branded ads to you on
third-party websites. To deliver these ads, third parties automatically
collect certain information about you and your devices and your use of
the Services. This information may include visits to the websites and
applications of HTC and others, your IP address, your Internet service
provider, and the browser that you use to visit our website. Third parties may collect information by using cookies as described in our cookie policy .
HTC may use information collected through third-party cookies or beacon in our Service or email for purpose to serve better ads to you on third-party websites. We may know when you visit HTC website after you browse such third-party websites and use the information collected about you to serve tailored ads to your interests through our Services or third-party service.
HTC may use your information, including personal information, as follows:
To provide requested services or perform a contract with you
Where we have your consent
To send you marketing communications including about contests,
promotions, rewards, upcoming events and news about products and
services offered by HTC and our selected partners (we do this as per
your choices) and to process and deliver contest entries and rewards.
Where your personal information is necessary for us to be able to provide you with requested services we make this clear on collection. If you decline to provide us with this information or object to continued processing of this information we will be unable to provide such requested services to you.
If you object to the processing of your personal data for marketing communication or if you withdraw your consent, we are obliged, according to data protection law, to enter the required data (name, e-mail address) into our internal emailing system in order to ensure the ongoing observance of your objection or of your withdrawal of consent. We will use your blocked data exclusively for this purpose.
When you use certain Services, we may collect, process, store and share your precise location data. This location information may include real-time geographic location of your device. It may also include the names of places that you have been, where you choose to “check-in”, to determine, log or share your location, places that you mark on a map, the geographic location, dates and other metadata of photos that you’ve taken, routes that you have travelled, how close you are to other devices, such as Bluetooth-enabled devices, Wi-Fi routers and services that use those devices (such as a store’s tracking of your movement for data collection and marketing purposes) and the dates and times that you were at certain locations. HTC may share your location data with application providers who show that they have the right permissions. HTC may associate location data with personally identifiable or identifying information, such as your device ID and your account information. Our Services may also collect precise location data in a de-identified form, and we may share this data with partners and carriers to improve features and services.
INFORMATION YOU SHARE
The Services
may allow you to connect and share your actions, comments, content and
information publicly or with people you specify. You may also connect
to, and share your information on, third-party social media platforms,
websites, applications and services (“Third Party Sharing Services”)
through “plug-ins,” widgets, buttons, and other third party features
made available on and connected with our Services. Please be mindful of
your own privacy needs as you choose who to connect with and what to
share and make public. We cannot control the privacy or security of
information that you choose to make public or share with others. We also
cannot control and are not responsible for any Third-Party Sharing
Services or their actions, including the data that these Third-Party
Sharing Services collect from you and your device, or how they use such
data. Please review the privacy policies of all Third-Party Sharing
Services to understand their privacy practices.
Information that we collect may be stored on your phone or stored on our servers and transferred to, stored and processed in the United States, Taiwan, Singapore, People’s Republic of China, United Kingdom, other EU member state countries (such as Poland) and any other country where HTC or its service providers maintain facilities, depending on where you use our product and services. Where your personal information is transferred from within the EU to outside the European Economic Area (EEA), security measures and appropriate safeguards are put in place to protect your information and we ensure that all transfers of your information comply with applicable data protection law, and are carried out in accordance with our instructions. We have in place the relevant EU Model Clauses* with any party (including HTC Corporation) your information is transferred to outside the EEA, as an adequate safeguard. To find out more about how we safeguard your information (including obtaining a copy of such safeguards) in relation to transfers outside the EEA, please contact us via the details provided in the contact section below.
* EU Model clauses means standard clauses for transfer of personal information to a controller established in third party countries under European Commission decision 2001/497/EC of 15 June 2001, as amended by European Commission decision 2004/915/EC of 27 December 2004, and the standard clauses for transfer of personal information to processors established in third countries under European Commission decision 2010/87/EC of 5 February 2010.
By law, you have a number of rights (subject to certain conditions) when it comes to your information. Further information and advice about your rights can be obtained from the data protection regulator in your country. You can exercise any of these rights by contacting us through our contact information below.
Where your personal information is collected within the European Economic Area (EEA), you can contact us through the contact information of HTC Europe Co. Ltd to exercise any of those rights described above.
Our marketing emails tell you how to “opt out” of receiving further marketing emails. If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you, and may include a request that you participate in surveys related to your use of, and satisfaction with, the Services.
You may send requests about your personal information to us through our contact information below. You can request to change contact choices or marketing choices and to update, access, delete or make other changes regarding your personal information or content that you post on the Services in line with your rights above. We may not honour all such requests unless required by law.
When you use our Services, we and third parties may give you choices about use of certain mechanisms for tracking, including tracking of your online activities over time and across different websites, applications and online services. We may provide settings on your device that allow you to change how we, and others, collect certain information about you. Read your product manual for more information about settings on your device. Many browsers are set to accept cookies unless and until you change your settings.
Removing or rejecting our cookies could affect how our websites and Services work for you and could delete or disable opt-out cookies set by us and third parties.
Some of our third party ad service providers also provide choices for use of cookies to deliver ads tailored to your profile and preferences.While we and others give you certain choices, as further outlined in this Policy, there are many ways in which Web browser signals and similar mechanisms can indicate your choice to disable tracking, and we may not be aware of nor honour every such mechanism.
We strive to protect personal information by taking appropriate physical, technical and organisational measures to help guard against unauthorised or unlawful access, use, processing or alteration of the personal information that we obtain from you through our Services and against any breaches or loss of such personal information, such as anonymization, pseudonymization, encryption (such as encrypted by Transport Layer Security (HTTPS) during transmission), restricted access, etc.. Although we take steps to use and improve various safeguards, no system or technology is completely secure. If you become aware of a technical vulnerability affecting HTC Services, please email security@htc.com or visit this website to report it. If you have a concern related to the protection of personal information or this Policy, please send an email to Global-Privacy@htc.com .
HTC Account lets you use a single user name and password to log on to HTCSense.com and other HTC applications and Services. Some HTC applications and Services require a different user name and password. Please protect your user names and passwords to help prevent anyone from accessing your accounts and your personal information.
We are not responsible for the security of any independent third-party applications and services or the data those third-party applications and services may collect about you. Please ask those third parties how they keep your data safe.