This site uses cookies to optimize website functionality, analyze website performance, and provide personalized experience and advertisement. You can accept our cookies by clicking on the button below or manage your preference on Cookie Preferences. You can also find more information about our Cookie Policy here.
Cookie preferences
Accept
  • PRODUCTS
    • VIVE
    • G REIGNS
    • SMARTPHONES
  • VIVERSE
  • APPS
  • SUPPORT
Why am I not receiving text messages from contacts who use iPhones?

You may be unable to receive text messages from contacts who use iPhones.

If you've just migrated your contacts from iPhone to your HTC phone, your contacts may still be texting you through iMessage service and not through SMS or MMS. To receive their text messages on your HTC phone follow these steps:

  1. Turn off the iMessage service in your iPhone settings.
    If you have other Apple devices, you also need to turn off iMessage on them also.
  2. Go to your Apple support profile on the web and unregister your iPhone and other Apple devices.

If the issue persists, contact Apple for support.

Was this information helpful?
Yes
No
Thank you! Your feedback helps others to see the most helpful information.
Want to share this article? Get a shareable link.
Copied!
India
  • Products
    • 5G
    • Smartphones
    • Blockchain Phone
    • VIVE
  • Sites
    • HTC Dev
    • HTC Research
  • Support
    • Support Center
    • Warranty Policy
  • About HTC
    • ESG
    • Investor
    • Privacy Policy
    • Product Security
    • Careers

© 2011-2025 HTC Corporation

  • Legal Terms