• UH OH PROTECTION
    SUBTOTAL

BECAUSE
LIFE HAPPENS.

Phones are susceptible to a wide range of uh-ohs: drops, cracks, water damage. We get it. Accidents happen. So at HTC, we thought it was time someone had your back.

Introducing, UH OH Protection. One free phone replacement for:

Cracked screen
Water damage
Carrier switch
— OR —
$100 toward the purchase of your next HTC One if
you never need a replacement* in the first 12 months.

HTC is the only company that has your back. Letter from the President

See how HTC is leading the industry when it comes to taking care of customers.  Compare now.

IT'S FREE AND HASSLE-FREE

JUST THREE EASY STEPS

1

2

3

1

Contact Customer Support

8 AM - 1 AM ET.
Call: 866-449-8358
OR Chat Live.

2

Choose a Shipping Option

1. Get a replacement next business day before you send us back your damaged phone. Requires a $299 credit card hold until HTC receives damaged phone.

OR

2. Send us your damaged phone using a prepaid label provided by HTC. Receive a replacement phone within 2 days of HTC's receipt of damaged phone. No credit card required.

3

Start Using Your New Phone

1. Just insert the sim card from your old phone, or your new carrier, into your new phone and follow the prompts.

2. If you backed up your phone before the accident, you can easily restore your favorite phone settings, like messages, contacts, and files, from the cloud. HTC Backup makes it easy.