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Free Replacement —

broken screens, water damage, carrier switch

If you don't use Uh Oh Protection for broken screens, water damage*, carrier switch**, you get $100 towards the purchase of your next HTC One. If you're ready to get your code, click here

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Uh Oh Protection on HTC One A9 >>
Uh Oh Protection on HTC 10 >>

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IT'S FREE AND HASSLE-FREE

JUST THREE EASY STEPS

1

2

3

1

Contact Customer Support

9 AM - 10 PM ET.
Chat Live.

2

Choose a Shipping Option

1. Get a replacement next business day before you send us back your damaged phone. Requires a $599 credit card hold until HTC receives damaged phone.

OR

2. Send us your damaged phone using a prepaid label provided by HTC. Receive a replacement phone within 2 days of HTC's receipt of damaged phone. No credit card required.

3

Start Using Your New Phone

1. Just insert the sim card from your old phone, or your new carrier, into your new phone and follow the prompts.

2. If you backed up your phone before the accident, you can easily restore your favorite phone settings, like messages, contacts, and files, from the cloud. HTC Backup makes it easy.