Updates & downloads
  • Verizon HTC Desire 530 Software Update Instructions 9.29.2017

    This software upgrade available for your Verizon HTC Desire 530 provides the following key enhancements:

    ·          Android 7.0 Nougat

    ·          August 2017 Android Security Updates

    Details

    Before you proceed, please confirm that this software upgrade to 2.11.605.4 is a newer version than what is currently loaded on your device. If it is the same version, there is no need to reload the software. Navigate to the Home screen, then tap All apps > Settings > About and locate the Software information . If your Software number is less than 2.11.605.4 , you should proceed with the upgrade.

    WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the AC charger or long-press the Power button as this might stop the update and your device may be rendered inoperable!

    Getting Started

    Before you proceed with the update, make sure you have done the following:

    ·          Set aside approximately 20 minutes to allow the device to update

    ·          Connect the device to a charger

    ·          Ensure the battery is charged to at least 35%

    ·          Connect to Wi-Fi to access and download the update

    Installation instructions

    To download and install the update from the device, follow these steps below:

    1.      Follow the "Getting Started" steps above.

    2.      From the Home screen tap All apps , tap Settings .

    3.      Tap System update .

    4.      Tap Check for new system update .

    5.      Tap DOWNLOAD NOW to download the update.

    6.      The status of the download can be checked in the Notifications pull down.

    7.      Once the download is complete, the user will be prompted to install from the Notifications pull down. Tap the System update to begin the upgrade process.

    8.      Tap INSTALL NOW to begin the update process to software version 2.11.605.4 .

    WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the AC charger or long-press the Power button as this might stop the update and your device may be rendered inoperable!

    9.      Device will reboot and begin installation. Users will not be able to use their device during the installation process (approximately 10 minutes).

    10.    The system update is complete. Tap OK to continue.

    11.    For best performance, open Play Store and tap the Menu icon, then select My apps and ensure all installed apps are updated.

    Important Information

    1.      If you choose the Defer option, you will have to set a date and time to start the process. You can also manually install by going to Settings > System update > Install deferred SW and choose Yes for the pop-up box that appears.

    2.      If the system update fails to install, you will get an error screen. However, this only means the software did not install properly. Long press the Power key to reboot the device. The device will power back on with original software and you can follow the installation instructions above to upgrade the software.

    3.      If your battery level is too low, the installation will not proceed. You will need to charge your device until it has enough battery power to continue. The update will not proceed if you less than 25% battery life left.

    4.      If the device is in roaming condition, it will not able to initiate any software update connection including network initiated or user initiated session. The Check for new system update option in System update will be grayed out.

    5.      To identify your software information, you can go to Settings > About phone > Software information . After performing the update, it should show 2.11.605.4 .

     

  • HTC Desire 530 Prepaid Software Upgrade Instructions 3.7.2017
    This software upgrade available for your HTC Desire 530 provides the following key enhancements:
    ·          Bug fixes
    ·          January 2017 Android Security Updates
    Details
    Before you proceed, please confirm that this software upgrade to 1.14.603.3 is a newer version than what is currently loaded on your device. If it is the same version, there is no need to reload the software. Navigate to the Home screen, then tap All apps > Settings > About and locate the Software information . If your Software number is less than 1.14.603.3 , you should proceed with the upgrade.
    WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the AC charger or long-press the Power button as this might stop the update and your device may be rendered inoperable!
    Getting Started
    Before you proceed with the update, make sure you have done the following:
    ·          Set aside approximately 20 minutes to allow the device to update
    ·          Connect the device to a charger
    ·          Ensure the battery is charged to at least 35%
    ·          Connect to Wi-Fi to access and download the update
    Installation instructions
    To download and install the update from the device, follow these steps below:
         Follow the "Getting Started" steps above.
         From the Home screen tap All apps , tap Settings .
         Tap System update .
         Tap Check for new system update .
         Tap DOWNLOAD NOW to download the update.
         The status of the download can be checked in the Notifications pull down.
         Once the download is complete, the user will be prompted to install from the Notifications pull down. Tap the System update to begin the upgrade process.
         Tap INSTALL NOW to begin the update process to software version 1.14.603.3 .
    WARNING: During the upgrade process the device will reboot multiple times and show software upgrade screens. Do not remove the AC charger or long-press the Power button as this might stop the update and your device may be rendered inoperable!
         Device will reboot and begin installation. Users will not be able to use their device during the installation process (approximately 10 minutes).
       The system update is complete. Tap OK to continue.
       For best performance, open Play Store and tap the Menu icon, then select My apps and ensure all installed apps are updated.
    Important Information
         If you choose the Defer option, you will have to set a date and time to start the process. You can also manually install by going to Settings > System update > Install deferred SW and choose Yes for the pop-up box that appears.
         If the system update fails to install, you will get an error screen. However, this only means the software did not install properly. Long press the Power key to reboot the device. The device will power back on with original software and you can follow the installation instructions above to upgrade the software.
         If your battery level is too low, the installation will not proceed. You will need to charge your device until it has enough battery power to continue. The update will not proceed if you less than 25% battery life left.
         If the device is in roaming condition, it will not able to initiate any software update connection including network initiated or user initiated session. The Check for new system update option in System update will be grayed out.
         To identify your software information, you can go to Settings > About phone > Software information . After performing the update, it should show 1.14.603.3 .