I keep getting a ¡§smith ¡V disabled¡¨ notification on my phone

You may be receiving the notification "Smith - Disabled. Click here to open".

“Smith” is a tool used for error reporting to HTC.

A fix has been released in a software update. Ensure the phone is fully updated, by following these steps:

Navigate to Settings > System Updates. The exact path will differ depending on your phone.
These are the three typical paths:

Settings > System updates > HTC software update
Settings > Software update
Settings > AT&T Software Update
Select HTC Software Update to check for new updates.
If an update is available, follow the on-screen prompts to download and install the update.
If no update is found, confirm the device is on the latest software version by navigating to Settings > About > Software Information.

If the phone's software is up to date or no updates are available, follow these steps to clear the logging tool's defaults:

Open the Smith Logging Tool, either by tapping on the “Click here to open” in the notification or via the Phone Dialer by dialing *#*#SMITH#*#* (*#*#76484#*#*).
Turn off any of the three logging tools that may be on.
Navigate to Settings > Power and turn off Fast boot.
Press and hold POWER until the Phone Options appear.
Select Power Off and wait for the phone to fully turn off.
Wait for a few moments, and then power the phone on by pressing and holding the POWER button.
Wipe the cache partition. See How to wipe your cache partition.
Navigate to Settings > Apps > All > Smith and tap Clear data, Force stop, then Clear defaults.
NOTE: The option Clear defaults may be greyed out.
Tap the BACK key to return to the Apps > All list and tap QXDM2SD, then Clear data, Force stop, and Clear defaults.
Restart your phone.
NOTE: Do not perform a factory data reset for this issue.

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