This site uses cookies to optimize website functionality, analyze website performance, and provide personalized experience and advertisement. You can accept our cookies by clicking on the button below or manage your preference on Cookie Preferences. You can also find more information about our Cookie Policy here.
Cookie preferences
Accept
  • PRODUCTS
    • VIVE
    • G REIGNS
    • SMARTPHONE
  • VIVERSE
  • APPS
  • SUPPORT
My camera lens has scratches

You may be experiencing any of these issues:

  • Cosmetic scratches on the camera lens
  • Camera lens appears "cracked" or damaged
  • Photos are consistently blurry

In most cases, this is cosmetic damage and does not affect the quality of the pictures. Follow these steps:

  1. Clean the surface of the lens and the surrounding area carefully.
  2. Take a picture to see if the image seems affected by any lens damage.
    If the picture now seems normal, the issue was most likely surface dirt on the lens surface.

If the problem persists, the lens may be physically damaged and you may need to:

  1. Examine the lens surface and the surrounding area.
    If there is damage to the lens or the surrounding area, or if the glass is broken, bring it to your nearest HTC service center for inspection.
Was this information helpful?
Yes
No
Thank you! Your feedback helps others to see the most helpful information.
Want to share this article? Get a shareable link.
Copied!
New Zealand
  • Products
    • 5G
    • Smartphone
    • Blockchain Phone
    • VIVE
  • Sites
    • HTC Dev
    • HTC Research
  • Support
    • Support Center
    • Warranty Policy
  • About HTC
    • ESG
    • Investor
    • Privacy Policy
    • Product Security
    • Careers
    • Security and Privacy Whitepaper

© 2011-2026 HTC Corporation

  • Legal Terms


Privacy Contact:Global-Privacy@htc.com