You may be experiencing any of these issues:
Ensure the phone is fully updated, by following these steps:
Most third-party app issues can be resolved by updating the app or the device. Follow these steps to update your apps:
Some applications are not optimized for battery use as well as others, and may affect phone battery life. Follow these steps to uninstall applications that have been installed since the start of the issue:
Battery optimization helps extend battery standby time. Follow these steps to optimize battery life:
For additional tips, see I am having charging problems.