You may be experiencing any of these issues:
NOTE: This article has been optimized for HTC Sense 4.4 or higher. For older phones some of the procedures below may be different. Please consult phone-specific content to help with individual procedures.
Location issues are often caused by a weak GPS signal. Follow these steps to help improve your signal:
Your phone's location detection is most accurate when using a combination of GPS, Wi-Fi, and mobile networks. Follow these steps to ensure you are using a combination of location sources:
Airplane mode affects High accuracy mode, since it disables Wi-Fi and mobile networks. Navigate to Settings and make sure that Airplane mode is turned off.
Resetting your browser's location settings can also improve location performance. If you are using Google Chrome, follow these steps to reset Chrome's location settings.