Answers to some common questions

• Top 10 FAQs
• Applications
• Audio and Ringtones
• Compatibility
• Connectivity and Internet
• Display
• General and Others
• GPS
• Messaging
• Multimedia
• Phone
• Power and Battery
• Settings
• Synchronization

Top 10 FAQs

• Q:Does the built-in browser support Adobe Flash?

  A:

  Yes, the pre-installed browser in your handset supports Adobe Flash Lite.

  NOTE: An internet connection (Wi-Fi, GPRS/3G, etc.) is required to access this service. Your operator may charge for using GPRS/3G.

• Q:How do I setup multiple numbers in a single contact?

  A:

  To add multiple numbers (mobile, work, home) in a single contact, please press All apps > People > long press a contact that you want to add multiple numbers to, then tap Edit contact > Add > Phone, and then select a phone type to add a new contact number . Tap the number into the box and when you are finished, tap Save.

  To create a new contact with multiple numbers, please press All apps on the Home screen > People > MENU > Add contact to add a new contact, then tap Add > Phone. Select a phone type to add a new contact number. Tap the number into the box and when you are finished, tap Save.

  NOTE: All apps is the triangle icon in the lower left corner of the home screen that opens the phone's application menu.

• Q:How do I setup an extension number in a contact's information?

  A:

  You may setup an extension number by typing "P" plus the extension number after the phone number. Please press All apps > People > tap and hold the contact you want to edit, tap Edit contact and then tap the number you want an extension number added to. Type "P" after the number and add the extension number.

  To create a new contact with multiple numbers, please press All apps on the Home screen > People > MENU > Add contact to add a new contact, then tap Add > Phone. Enter the number you want an extension number added to. Type "P" after the number and add the extension number.

  NOTE: All programs is the triangle icon in the lower left corner of the home screen that opens the phone's application menu.

• Q:How can I backup my SMS?

  A:

  You can backup SMS to the SIM card, please press All apps > Messages > tap a SMS to view the message thread, long press the message that you want to backup on your SIM, then tap Copy to SIM > OK. You will see a SIM card icon in the right of the message thread after SMS saved.

  NOTE : The storage of SIM card is depended on your mobile operator.

• Q:Which Bluetooth profiles and functions does the phone support?

  A:

  The phone supports the following Bluetooth Profiles: Bluetooth Headset, Handsfree, A2DP, FTP and AVRCP profiles, as well as other standard profiles.

• Q:How adjust the Wi-Fi Sleep policy when I'm using Wi-Fi?

  A:

  To adjust the Wi-Fi Sleep policy when you're using Wi-Fi, please press MENU on the Home screen, then tap Settings > Wireless & networks > Wi-Fi settings > press MENU > Advanced > Wi-Fi sleep policy. From this menu you may choose the following options:• After 15 min• Never when plugged in• NeverNOTE: For the best battery performance, use the shortest convenient timeout option.

• Q:What are my phone's specifications?

  A:

  To check your phone's specifications, you may check your User Manual in the Specifications section near the end of the manual. Or you may check the Products tab in our website, then choose your phone model and click specifications.

• Q:Will I lose all my calendar events, contacts and emails if I have to perform a factory reset?

  A:

  Warning: Resetting your phone will erase your phone completely. Remember to back up your phone information and settings.Yes, you will lose your data on the phone. However if you have set up a Google account on your phone, your data is synchronized and backed up on your Google account.To setup a Google account, please press MENU on the Home screen, then tap Settings > Accounts & sync > choose Add account > Select Google then tap Next > follow the onscreen instructions to Sign in or Create a new account. Your Google account will automatically sync with your contacts, calendar and Gmail.NOTE1 : You need a valid Google account and an internet connection (Wi-Fi, GPRS/3G, etc.) to access this service. Your operator may charge for using GPRS/3G.NOTE 2: To backup all of your personal information on your phone, please refer to "How do I backup my phone"

• Q:Why does the phone heat up when I’m charging the battery or when I’m making long calls?

  A:

  When using your phone for prolonged periods of time, such as when you’re talking to the phone, charging the battery, browsing the web or using navigating software, the device may become warm. In most cases this is normal and therefore should not be interpreted as a problem with the phone.

• Q:How can I edit my signature on my email account?

  A:

  To change your signature on the default email application in HTC Sense, please press All apps on the Home screen > Mail > MENU > More > Settings > General settings > Signature to edit your own signature.

  To change your signature in your Gmail account please press All apps on the Home screen > Gmail > MENU > Settings > Signature to edit your own signature.

  NOTE 1: All apps is the icon on the lower left triangle on your home screen that opens the phone's application menu.

  NOTE 2: The email program on your phone is different from the Gmail application and thus has different settings.