Press Releases

Regarding GPS Function On The HTC Desire In Australia

HTC and Telstra have been made aware of an issue relating to the GPS function on the HTC Desire smartphone in Australia.

After investigating customer reports we have found that the software for this feature is set up incorrectly. The device’s GPS hardware is not affected and will operate once a minor software update is made.

HTC and Telstra are working closely to resolve this issue as a matter of urgency and aim to rectify this issue in the shortest possible timeframe. Currently, we are working to develop, test and introduce a software update and will continue to update customers on our progress on a regular basis until this has been resolved.

We are committed to ensuring excellent quality and user experience for all our customers, and we regret any inconvenience caused to our customers.