Hotfix for resolving the same SMS being sent repeatedly, and the recipient receiving multiple copies of the same message by the HTC Snap

 

If the same SMS being sent repeatedly, and the recipient receiving multiple copies of the same message by the HTC Snap, please install this hotfix to resolve the problem.

Installation Instructions:

Note: 

This is only for ROM versions in the table below:

Installation instructions

Follow the instructions below to download and install the hotfix on your device:

1. Make sure you have Microsoft ActiveSync^® installed on your Windows XP PC or Windows Mobile Device Center on your Windows Vista^® PC. You can find Microsoft ActiveSync from this link or Windows Mobile Device Center from this link.
2. Connect and synchronize your device with your PC via Microsoft ActiveSync^® or Windows Mobile Device Center using the USB cable.
3. To download this hotfix select the hotfix below and the location closest to you then click Download.
4. Copy the hotfix, which is an .exe file, to your device. To install the hotfix, tap the .exe file and follow the on-screen instructions.

Note: If you perform a device hard reset, you will need to reinstall the hotfix after the hard reset.